F1SK1_11 Basics of Effective Communication

Faculty of Pharmacy
Spring 2022
Extent and Intensity
0/1/0. 1 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Filip Kňažek (seminar tutor)
Guaranteed by
Mgr. Filip Kňažek
Department of Applied Pharmacy – Departments – Faculty of Pharmacy
Timetable of Seminar Groups
F1SK1_11/01: Mon 21. 2. 10:00–12:00 45-221, Mon 14. 3. 10:00–12:00 45-221, Mon 21. 3. 10:00–12:00 45-221, Mon 28. 3. 10:00–14:00 45-221, Mon 25. 4. 10:00–12:00 45-221, Mon 9. 5. 10:00–12:00 45-221
Prerequisites
The course will be taught in Czech. The course is primarily intended for MUNI PHARM students. In case of free capacity, students of other faculties can also apply.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 16 student(s).
Current registration and enrolment status: enrolled: 2/16, only registered: 0/16, only registered with preference (fields directly associated with the programme): 0/16
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to improve in inter- and intrapersonal communication abilities for (not only) students of the pharmacy program in various environments from study to work and personal. The course will also support the integration of non-formal education methods in the teaching of university science-oriented disciplines, increase students' pro-activity, support their social feelings and help students prevent mental overload or burnout.
Learning outcomes
The outcomes of the course depend on the degree of personal involvement of individual students and their willingness to use the methods and techniques acquired in the course in their lives. Upon successful completion of this course, students will be able to use many specific techniques and methods, including: - giving the other party space to express themselves, actively listen and give quality and structured feedback; - distinguish individual communication contexts not only from their own point of view, but also from the point of view of the other party; - understand the principles of assertive behavior and nonviolent communication and become aware of the techniques of their use.
Syllabus
  • 1. Introduction to communication - what is it? Basic communication model • 2. Personality types - how do we communicate and what do we expect from the other party? Communication contexts • 3. Non-verbal and paraverbal communication, pitfalls of written and online communication • 4. Communication barriers and what to do with them, basics of nonviolent communication • 5. Behavior patterns, feedback and its types • 6. Importance of active listening, providing and receiving feedback, final colloquium
Literature
  • DeVito, J. A. (2008). Základy mezilidské komunikace: 6. vydání. (1. vyd., 502 s.) Praha: Grada.
  • ROSENBERG, Marshall B. (2008). Nenásilná komunikace - řeč života. Translated by Norma Garcíová. (Vyd. 1., 221 s) Praha: Portál
  • Vybíral Zbyněk. (2009). Psychologie komunikace. (Vyd. 2., 319 s.) Praha: Portál
Teaching methods
Active participation (individually or in groups) through communication, confrontational, (self) reflective and relaxation exercises and activities with subsequent debriefing.
Assessment methods
Credit is awarded for proactive participation in seminars, fulfillment of attendance (allowed max. 1 absence with sufficient justification), participation in the final colloquium seminar and completion of a written online evaluation of the entire course.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course can also be completed outside the examination period.
The course is taught each semester.
General note: Osnova předmětu nepředpokládá hlubší než středoškolské znalosti. Vhodné pro zápis pro každého studenta VŠ v rámci rozšíření obzoru.
The course is also listed under the following terms Autumn 2021.
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/pharm/spring2022/F1SK1_11