ISKM48 Service design workshop

Faculty of Arts
Spring 2020
Extent and Intensity
0/0/0. 5 credit(s). Type of Completion: k (colloquium).
Teacher(s)
Mgr. Roman Sellner Novotný (lecturer)
Mgr. Tomáš Štefek (lecturer)
PhDr. Ladislava Zbiejczuk Suchá, Ph.D. (lecturer)
Guaranteed by
PhDr. Petr Škyřík, Ph.D.
Department of Information and Library Studies – Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies – Faculty of Arts
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 15 student(s).
Current registration and enrolment status: enrolled: 0/15, only registered: 0/15, only registered with preference (fields directly associated with the programme): 0/15
fields of study / plans the course is directly associated with
there are 14 fields of study the course is directly associated with, display
Course objectives (in Czech)
Service Design Workshop je kurz, který se každý semestr věnuje jinému tématu z oblasti designu služeb, produktů, systémů.
Obecným cílem předmětu je praktické předání praxe designéra služeb, produktů, UX, UI, pomocí designových a výzkumných metod a cvičení.
Na jaře 2020 budou lektory kurzu dva zahraniční hosté.
Bridgette Engeler - výzkumnice a designérka v oblastech strategického a transformačního designu, future studies, podnikání a inovací.
John Jung - programátor, uživatelský výzkumník, spekulativní designér.
Půjde o první workshop spekulativního designu v Česku, s důrazem na teoretické uchopení této oblasti.
Syllabus (in Czech)
  • Traditional design approaches like Human centered design definitely switched the way in which products, services, processes and structures were designed before. User oriented, user friendly and structured design process brought more than doors you can easily open. User centered design democratized processes and development not just in business world, but also in public sphere. On the other hand, design theory and political normativity behind human centered methodology is at least unclear. A lot of perfectly designed products and services like Airbnb, Uber or Facebook have unintended consequences like gentrification, exploitation or voluntary loss of privacy. Speculative designers Anthony Dunne and Fiona Raby says that dominant approaches in design are so called affirmative and tend to replicate status quo and its technological fetishism and industrial production and consumption. Affirmative design therefore prevents imagination in political, cultural and economic issues. And this is the point where critical and speculative design comes into play. Design should better address people as citizens with dreams and not just as consumers with wants. Critical design can comprehensively deconstruct ideologies and secret mechanisms hidden behind products and services. Speculative design than helps to encourage imagination about the possible futures in both negative and positive way in its conscious political normativity.
Teaching methods (in Czech)
Kurz bude probíhat v anglickém jazyce, blokově, ve formátu přednášky s diskuzí, dvoudenních praktických cvičení (workshopů), následovaného jeho samostatným rozborem a písemnou reflexí ve formě článku na Medium.com.
Assessment methods (in Czech)
Povinná účast na přednáškách a celém průběhu workshopu; prezentace výstupů praktické části; individuální reflexe - ústní a písemná.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught: in blocks.
The course is also listed under the following terms Autumn 2020, Spring 2021, Autumn 2021, Spring 2022, Spring 2023, Spring 2024, Spring 2025.
  • Enrolment Statistics (Spring 2020, recent)
  • Permalink: https://is.muni.cz/course/phil/spring2020/ISKM48