Organizational Behavior

Communicating Change

2021-ORBE-Communicating_Change.pdf

Lecture

  • communication strategy
  • directionality
    • organizational silence
  • roles
    • isolates, boundary spanners, gatekeepers, playmakers
  • trust
  • content
  • fairness and justice

Seminar

  • presentation of the assigned project
  • discussion

Assigned Reading

Allen, J., Jimmieson, N. L., Bordia, P., & Irmer, B. E. (2007). Uncertainty during organizational change: Managing perceptions through communication. Journal of change management, 7(2), 187-210.

Reading

  • Textbook: pp. 53–55.
  • Hayes, J. (2014). The theory and practice of change management: pp. 212–232.
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