SPk541 Crisis Intervention

Faculty of Education
Autumn 2021
Extent and Intensity
0/0/1. 6 credit(s). Type of Completion: k (colloquium).
Taught in person.
Mgr. et Mgr. et Mgr. Věra Linhartová, Ph.D. (lecturer)
Guaranteed by
Mgr. et Mgr. et Mgr. Věra Linhartová, Ph.D.
Department of Special and Inclusive Education – Faculty of Education
Contact Person: Mgr. et Mgr. et Mgr. Věra Linhartová, Ph.D.
Supplier department: Department of Special and Inclusive Education – Faculty of Education
Sat 16. 10. 8:00–13:50 učebna 10, Sat 4. 12. 8:00–13:50 učebna 10
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to provide the participant with an opportunity to master the basic strategies of crisis interventions, to gain knowledge and help develop practical skills that can be used in direct dealing with clients. He should be able to take a counseling process for working with a person in crisis. The completion of this course is a suitable supplement for preparing students for everyday practice in a wide range of social services.
Learning outcomes
The student is able to apply the method of crisis intervention in the basic circle of professional topics and to use the acquired skills in working with the client in telephone crisis intervention (TKI) and face-to-face crisis intervention (KI);
Applying skills for effective communication with clients, their families and a broader network of relationships;
He/she will acquire the basic competencies for guiding a person through his crisis.
  • - Definition of KI and TKI according to the Soc. Services.
  • - Definition of crisis, the emergence and development of crisis situations, the phase of crisis, the symptoms of the crisis, the estimation of the severity of the crisis, the types of crises.
  • - Types of assistance in crisis situations, principles and phases of crisis intervention.
  • - Techniques of conducting an interview, establishing and terminating contact.
  • - Verbal and non-verbal communication, differences in KI face-to-face and TKI.
  • - Working with emotions in CI, use of body work in CI.
  • - Meeting an anxious client, dealing with an aggressive client - self-defense in CI.
  • - Working with emotions in telephonic contact - crying, aggression, panic.
  • - Crisis intervention in children and adolescents.
  • - Crisis intervention in the elderly.
    required literature
  • VODÁČKOVÁ, Daniela. Krizová intervence. 3. vyd. Praha: Portál, 2012. 543 s. ISBN 9788026202127. info
  • BROŽ, Filip and Daniela VODÁČKOVÁ. Krizová intervence v kazuistikách. Vydání první. Praha: Portál, 2015. 166 stran. ISBN 9788026208112. info
    recommended literature
  • BAŠTECKÁ, Bohumila. Psychosociální krizová spolupráce. Vyd. 1. Praha: Grada, 2013. 317 s. ISBN 9788024741956. URL info
  • KOPŘIVA, Karel. Lidský vztah jako součást profese :psychoterapeutické kapitoly pro sociální, pedagogické a zdravotnické profese. 4. vyd. Praha: Portál, 2000. 147 s. ISBN 807178429X. info
Teaching methods
The course combines the theoretical and practical blocks. Topics and individual techniques are tailored to current student requirements according to their focus. During the lessons, students' experience and expectations are taken into theirs account.
Assessment methods
Test, solution of the model situation
Language of instruction
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Information on the extent and intensity of the course: 12 hodin.
The course is also listed under the following terms Autumn 2019, autumn 2020.
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/ped/autumn2021/SPk541