Software Systems and Services Management

Admission procedures for international students who want to study in English master's degree programmes (following bachelor's), beginning from September 2026. The tuition fee is 4500 EUR per year.

In addition to building upon theoretical and technological knowledge and practical software development skills acquired in undergraduate studies, this graduate program adds new dimensions, such as team, project, and process management, communication and soft skills,

and essential business-related knowledge, including fundamentals of marketing and management.

As part of the specialization Smart Service Design and Systems Thinking, students will gain the necessary knowledge for applying artificial intelligence (AI) and machine learning in service design. This does not involve AI development but rather focuses on practical application skills. Another key aspect of the program is its strong emphasis on systems

thinking, particularly a holistic approach and its utilization for innovation management in the service sector. Professionals with these skills will be increasingly in demand not only in IT companies but across various organizations, including municipal and government institutions.

Graduates find employment across a wide range of businesses and organizations of different industries and sizes. At the same time, they are encouraged and given the opportunity for basic preparation in entrepreneurial innovation. A significant competitive advantage of

graduates in this specialization is their ability to solve complex problems related to systems and service development management, leveraging their skills acquired through the program. Their career potential prepares them for management positions, such as Chief Information Officer (CIO), Project Manager, and Risk Manager. Additionally, new roles such as Service Designer or more precisely Service Architect are becoming crucial, as they understand the

interconnections between services and manage entire portfolios of interrelated services.

The Cybersecurity Management specialization aims to specifically prepare graduates for roles that require a deeper understanding of cybersecurity challenges and the ability to handle tasks in this critically important field, which encompasses technological, legal, and organizational aspects. Expected job roles include Cybersecurity Manager, head of IT system administration or cybersecurity monitoring centers, as well as cybersecurity-focused IT service design management or cybersecurity education. Graduates can pursue careers across a broad spectrum of companies and organizations, as well as in their own

businesses.

Upon successful completion of the programme, the graduate is able to:

• critically evaluate the benefits and implications of information technologies;
• apply principles of selected project management techniques in practice;
• communicate competently in a professional environment;
• actively participate in and lead team-based work, making use of acquired soft skills;
• understand the principles of, and effectively apply, techniques and existing tools of artificial intelligence and advanced data processing in practice;
• make well-founded decisions regarding the design of smart services based on systems thinking and implement such services – specialization in Smart Service Design and Systems Thinking;
• understand advanced concepts related to the analysis, design, and implementation of secure systems and the safe operation of systems – specialization in Cybersecurity Management.

Graduates find employment in companies and organizations of various types and sizes, while also being encouraged and equipped with foundational preparation to pursue their own innovation-driven entrepreneurial ventures.

A key competitive advantage of graduates from the Smart Service Design and Systems Thinking specialization lies in their ability to solve complex problems related to the development and management of smart services, using artificial intelligence techniques through the lens of systems thinking. Their profile naturally positions them for managerial roles such as Chief Information Officer (CIO), project manager, or risk manager.

Graduates of the Cybersecurity Management specialization are particularly well suited for positions in companies and institutions that require professionals capable of cooperating with relevant coordination bodies and ensuring effective management of cybersecurity processes.

Typical roles include Cybersecurity Manager and Chief Information Security Officer (CISO).

For the master's thesis, the student is expected to primarily demonstrate the ability to complete a larger project, typically by analyzing and designing a solution to a practical problem in the field of digital services, based on the knowledge and skills acquired. This may include developing a useful software tool, implementing a service, designing and documenting the deployment of a non-trivial system or its extension. The student is expected to place their work in the relevant context of current knowledge and present it in the form of an academic paper.

The thesis can be written in Czech, Slovak, or English. The required structure includes the following sections: Copy of the Author's Declaration of School Work, Declaration of Authorship, Table of Contents, Main Text of the Thesis, and References. The minimum expected length of the thesis is 40 standard pages of original content (including illustrations).

After completion of the studies, it is possible to continue in doctoral degree programme (after satisfying the admission requirements).