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@book{1090280,
author = {Stickdorn, Mark and Schneider, Jakob},
address = {Amsterdam},
edition = {5},
location = {Amsterdam},
isbn = {978-90-6369-279-7},
publisher = {BIS Publishers},
title = {This is Service Design Thinking: Basics - Tools - Cases.},
year = {2012}
}
TY - BOOK
ID - 1090280
AU - Stickdorn, Mark - Schneider, Jakob
PY - 2012
TI - This is Service Design Thinking: Basics - Tools - Cases.
PB - BIS Publishers
CY - Amsterdam
SN - 9789063692797
ER -
STICKDORN, Mark a Jakob SCHNEIDER. \textit{This is Service Design Thinking: Basics - Tools - Cases.}. 5. vyd. Amsterdam: BIS Publishers, 2012. ISBN~978-90-6369-279-7.
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