Service management : operations, strategy, information technology
FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. Service management : operations, strategy, information technology. 8th ed. New York: McGraw-Hill/Irwin, 2014, xviii, 524. ISBN 9780078024078. |
Other formats:
BibTeX
LaTeX
RIS
|
Basic information | |
---|---|
Original name | Service management : operations, strategy, information technology |
Authors | FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. |
Edition | 8th ed. New York, xviii, 524, 2014. |
Publisher | McGraw-Hill/Irwin |
Other information | |
---|---|
ISBN | 9780078024078 |
Changed by | The record has been imported from the library system. Changed: 31/7/2023 04:48. |
PrintDisplayed: 21/9/2024 02:25