Service management : operations, strategy, information technology
FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. Service management : operations, strategy, information technology. 8th ed. New York: McGraw-Hill/Irwin, 2014, xviii, 524. ISBN 9781259010651. |
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Basic information | |
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Original name | Service management : operations, strategy, information technology |
Authors | FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. |
Edition | 8th ed. New York, xviii, 524, 2014. |
Publisher | McGraw-Hill/Irwin |
Other information | |
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ISBN | 9781259010651 |
Changed by | The record has been imported from the library system. Changed: 31/7/2023 04:48. |
PrintDisplayed: 25/9/2024 18:31