Framing Skilful Performance to Enact Organizational Knowledge:
Integrating Data-Driven and User-Driven Practice

J 2015

Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice

GATARIK, Eva

Basic information

Original name

Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice

Authors

GATARIK, Eva (203 Czech Republic, guarantor, belonging to the institution)

Edition

Management, 2015, 1854-4231

Other information

Language

English

Type of outcome

Article in a journal

Field of Study

50600 5.6 Political science

Country of publisher

Slovenia

Confidentiality degree

is not subject to a state or trade secret

References:

URL

RIV identification code

RIV/00216224:14560/15:00085461

Organization unit

Faculty of Economics and Administration

Keywords in English

skilful performance; organizational knowledge; organizational learning; sense making; Language-Information-Reality framework

Changed: 2/5/2016 14:12, Mgr. Daniela Marcollová

Abstract

In the original language

Pointing out flaws and errors can be a risky pastime for employees, particularly when the information therein conflicts with rules, routines and theories held dear by management. However, skilful performance is not about strictly adhering to such established rules, routines and theories when seeking ways out of problem situations. This contribution argues that skilful performance arises out of the practice of shared meaning rather than punctiliousness. Especially in the event of uncertainty, equivocation and doubt, people in organizations should not just apply given rules, but also jointly classify, interpret and transform observed data into new knowledge that feeds back, so that subsequent action and its justification can tap into the prevailing business climate, reduce ambiguity, and offer prospects that are more exciting. A holistic approach is proposed that may also assist in the construction, processing and justification of knowledge, establishing meaning within an organization in order to improve organizational performance in the long term. Finally, a specific case of redevelopment in an sme illustrates the argument.

Links

MUNI/A/1142/2014, interní kód MU

Name: Výzkum organizační epistemologie vysoce spolehlivých organizací (High reliability organizations) (Acronym: Epistemologie HROs)

Investor: Masaryk University, Category A

Cite

GATARIK, Eva. Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice. Management. 2015, vol. 10, No 3, p. 255-271. ISSN 1854-4231.

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   author = {Gatarik, Eva},
   article_number = {3},
   keywords = {skilful performance; organizational knowledge; organizational learning; sense making; Language-Information-Reality framework},
   language = {eng},
   issn = {1854-4231},
   journal = {Management},
   title = {Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice},
   url = {http://www.fm-kp.si/zalozba/ISSN/1854-4231/10_255-271.pdf},
   volume = {10},
   year = {2015}
}

TY  - JOUR
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AU  - Gatarik, Eva
PY  - 2015
TI  - Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice
JF  - Management
VL  - 10
IS  - 3
SP  - 255-271
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SN  - 18544231
KW  - skilful performance
KW  - organizational knowledge
KW  - organizational learning
KW  - sense making
KW  - Language-Information-Reality framework
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L2  - http://www.fm-kp.si/zalozba/ISSN/1854-4231/10_255-271.pdf
N2  - Pointing out flaws and errors can be a risky pastime for employees, particularly when the information therein conflicts with rules, routines and theories held dear by management. However, skilful performance is not about strictly adhering to such established rules, routines and theories when seeking ways out of problem situations. This contribution argues that skilful performance arises out of the practice of shared meaning rather than punctiliousness. Especially in the event of uncertainty, equivocation and doubt, people in organizations should not just apply given rules, but also jointly classify, interpret and transform observed data into new knowledge that feeds back, so that subsequent action and its justification can tap into the prevailing business climate, reduce ambiguity, and offer prospects that are more exciting. A holistic approach is proposed that may also assist in the construction, processing and justification of knowledge, establishing meaning within an organization in order to improve organizational performance in the long term. Finally, a specific case of redevelopment in an sme illustrates the argument.
ER  -

GATARIK, Eva. Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice. \textit{Management}. 2015, vol.~10, No~3, p.~255-271. ISSN~1854-4231.

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