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@inproceedings{1324023,
author = {Škapa, Radoslav},
address = {Bari},
booktitle = {IFKAD 2015. 10th International Forum on Knowledge Asset Dynamics.Culture, Innovation and Entrepreneurship: Connecting the Knowledge Dots},
editor = {JC Spender, Giovanni Schiuma, Vito Albino},
keywords = {reverse logistics; managerial perception; knowledge management; empirical research; effectiveness},
howpublished = {paměťový nosič},
language = {eng},
location = {Bari},
isbn = {978-88-96687-07-9},
pages = {2001-2009},
publisher = {Institute of Knowledge Asset Management, University of Basilicata},
title = {Managerial factors of effective reverse logistics},
year = {2015}
}
TY - JOUR
ID - 1324023
AU - Škapa, Radoslav
PY - 2015
TI - Managerial factors of effective reverse logistics
PB - Institute of Knowledge Asset Management, University of Basilicata
CY - Bari
SN - 9788896687079
KW - reverse logistics
KW - managerial perception
KW - knowledge management
KW - empirical research
KW - effectiveness
N2 - Purpose - The task of reverse logistics is to retrieve (diverse kind of) value from so-called reverse flows such as returned products, products scraps, production waste, packaging, etc. To assure the effectiveness of reverse logistics the companies often need to apply tailor-made solutions; this requires innovativeness from logistics specialists as well as from executive management. The paper explores the links between perceived effectiveness of reverse logistics and selected variables - factors - that are related to managerial approaches (to reverse logistics and to corporate management in general). The investigated factors are the level of formal planning, the intensity of coordination with 1-tier supply chain members, knowledge management, and quality management (defined as one aspect of organizational culture). In the second step, we investigate the link between RL-effectiveness and one aspect of organizational culture - the managerial approach to programs. Design/methodology/approach - The causal and correlation models are proposed and tested on data that were collected through interviews with representatives of 149 Czech companies. The majority of presented findings are based on subjective statements of informants due to the fact that many questions asked for the data that companies don't measure, collect and reprocess. The items utilized in the paper were reprocessed by means of bi- and multivariate statistics. Originality/value - The originality stems from the fact that the paper tests empirically a structural model of factors for effective reverse logistics. Second, it test link between the reverse logistics effectiveness and organizational culture.
ER -
ŠKAPA, Radoslav. Managerial factors of effective reverse logistics. In JC Spender, Giovanni Schiuma, Vito Albino. \textit{IFKAD 2015. 10th International Forum on Knowledge Asset Dynamics.Culture, Innovation and Entrepreneurship: Connecting the Knowledge Dots}. Bari: Institute of Knowledge Asset Management, University of Basilicata, 2015, s.~2001-2009. ISBN~978-88-96687-07-9.
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