Komunikace se zákazníky, typologie a prodejní dovednosti

KŘÍŽ, Pavel. Komunikace se zákazníky, typologie a prodejní dovednosti (Communication with customers, typology and sales skills). In Školení Omega Optix. 2014.

Basic information

Original name

Komunikace se zákazníky, typologie a prodejní dovednosti

Name (in English)

Communication with customers, typology and sales skills

Authors

KŘÍŽ, Pavel (203 Czech Republic, guarantor, belonging to the institution)

Edition

Školení Omega Optix, 2014

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Other information

Language

Czech

Type of outcome

Requested lectures

Field of Study

30200 3.2 Clinical medicine

Country of publisher

Czech Republic

Confidentiality degree

is not subject to a state or trade secret

RIV identification code

RIV/00216224:14110/14:00086772

Organization unit

Faculty of Medicine

Keywords in English

Objections; persuasive communication; arguments

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Abstract

In the original language

Jak reagovat na námitky zákazníků? Přednáška dává tipy jak reagovat na námitky, pomáhá jich využít v prospěch úspěšné komunikace.

In English

How to respond to customer objections? Lecture gives tips on how to respond to objections, helping them take advantage of the benefits of successful communication.