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@inproceedings{1341342,
author = {Kucharova, Daria},
address = {Brno},
booktitle = {Proceedings of the 20th International Conference Current Trends in Public Sector Research},
editor = {Dagmar Špalková, Lenka Matějová},
keywords = {Internal quality assurance; quality measurement instruments; quality management; higher education},
howpublished = {tištěná verze "print"},
language = {eng},
location = {Brno},
isbn = {978-80-210-8082-9},
pages = {284-292},
publisher = {Masarykova Univerzita},
title = {Internal Quality Assurance Practices in Czech Republic Higher Education},
year = {2016}
}
TY - JOUR
ID - 1341342
AU - Kucharova, Daria
PY - 2016
TI - Internal Quality Assurance Practices in Czech Republic Higher Education
PB - Masarykova Univerzita
CY - Brno
SN - 9788021080829
KW - Internal quality assurance
KW - quality measurement instruments
KW - quality management
KW - higher education
N2 - The environment in which higher education institutions (HEIs) are operating has dramatically changed. Wider access to HE and new ways of government funding, has put pressure on accountability of HEIs. Increased competition and international mobility of students and staff has raised expectations about quality. As a result, delivering a high quality service has become an important strategic goal for the many HEIs, so they are forced to introduce internal mechanisms to manage quality. In order to effectively manage quality, it is important to be able to accurately measure it. Therefore, this article aims to examine which quality assurance practices (quality measurement and management instruments) are employed by Czech public HEIs. The findings suggest that Czech public HEIs employ a great variety of instruments to measure quality. But in order to effectively compete with domestic private HEIs, as well as internationally on the European HE market, they should be more proactive in employing quality management practices.
ER -
KUCHAROVA, Daria. Internal Quality Assurance Practices in Czech Republic Higher Education. In Dagmar Špalková, Lenka Matějová. \textit{Proceedings of the 20th International Conference Current Trends in Public Sector Research}. Brno: Masarykova Univerzita, 2016, s.~284-292. ISBN~978-80-210-8082-9.
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