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@inproceedings{1383790, author = {Štěpánek, Petr and Ge, Mouzhi and Walletzký, Leonard}, address = {Coimbra, Portugal}, booktitle = {Proceedings of the 14th European Mediterranean & Middle Eastern Conference on Information Systems}, doi = {http://dx.doi.org/10.1007/978-3-319-65930-5_15}, editor = {Themistocleous, Marinos, Morabito, Vincenzo}, keywords = {Digital services; Digital city; IT-enabled services; Lessons learned; Service design principles}, howpublished = {elektronická verze "online"}, language = {eng}, location = {Coimbra, Portugal}, isbn = {978-3-319-65929-9}, pages = {186-196}, publisher = {Springer}, title = {IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities}, url = {https://link.springer.com/chapter/10.1007/978-3-319-65930-5_15}, year = {2017} }
TY - JOUR ID - 1383790 AU - Štěpánek, Petr - Ge, Mouzhi - Walletzký, Leonard PY - 2017 TI - IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities PB - Springer CY - Coimbra, Portugal SN - 9783319659299 KW - Digital services KW - Digital city KW - IT-enabled services KW - Lessons learned KW - Service design principles UR - https://link.springer.com/chapter/10.1007/978-3-319-65930-5_15 L2 - https://link.springer.com/chapter/10.1007/978-3-319-65930-5_15 N2 - In this paper, we propose a set of design principles to create, develop and manage digital services. In order to derive the principles, we investigate and review the IT architectures in Smart and Digital City, and revisit the existing Digital City projects in Barcelona. This paper further develops the concept of digital service design, which can be used to integrate different service views and strategic aspects in Digital Cities. ER -
ŠTĚPÁNEK, Petr, Mouzhi GE a Leonard WALLETZKÝ. IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities. Online. In Themistocleous, Marinos, Morabito, Vincenzo. \textit{Proceedings of the 14th European Mediterranean \&{} Middle Eastern Conference on Information Systems}. Coimbra, Portugal: Springer, 2017, s.~186-196. ISBN~978-3-319-65929-9. Dostupné z: https://dx.doi.org/10.1007/978-3-319-65930-5\_{}15.
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