A large-scale comparative study of beta testers and regular
users

J 2018

A large-scale comparative study of beta testers and regular users

ŠŤAVOVÁ, Vlasta, Lenka DĚDKOVÁ, Martin UKROP a Václav MATYÁŠ

Základní údaje

Originální název

A large-scale comparative study of beta testers and regular users

Autoři

ŠŤAVOVÁ, Vlasta (203 Česká republika, garant, domácí), Lenka DĚDKOVÁ (203 Česká republika, domácí), Martin UKROP (703 Slovensko, domácí) a Václav MATYÁŠ (203 Česká republika, domácí)

Vydání

Communications of the ACM, New York, NY, USA, ACM, 2018, 0001-0782

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

10201 Computer sciences, information science, bioinformatics

Stát vydavatele

Spojené státy

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Impakt faktor

Impact factor: 5.410

Kód RIV

RIV/00216224:14330/18:00102080

Organizační jednotka

Fakulta informatiky

DOI

http://dx.doi.org/10.1145/3173570

UT WoS

000423882400022

Klíčová slova anglicky

beta testers; regular users; large-scale comparison; security software

Štítky

best3

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 15. 4. 2020 15:16, RNDr. Martin Ukrop, Ph.D.

Anotace

V originále

In this paper, we investigate whether beta testers represent regular users well enough to allow for the extrapolation of testing data to standard users. We have investigated records of beta testers and standard users of home security solution developed by the IT security software provider ESET. With more than 600 000 participants from more than 180 countries, we present what we believe to be the first large-scale comparison between regular users and beta testers. We compared several aspects of both populations, such as hardware, operating system, country of origin, all taken from system data. Other attributes, such as age, gender, privacy perception and computer proficiency self-evaluation, were available thanks to a user questionnaire. We conclude that–in our study–beta users represent regular users well in terms of hardware and operating system in large-scale beta testing. However, populations differ significantly in the distribution of users and testers between countries. We also provide general recommendations for selecting and/or analyzing beta testers.

Návaznosti

MUNI/M/1052/2013, interní kód MU

Název: Experimentální výzkum chování uživatelů ICT v oblasti bezpečnosti perspektivou sociálních věd, práva a informatiky

Investor: Masarykova univerzita, Experimentální výzkum chování uživatelů ICT v oblasti bezpečnosti perspektivou sociálních věd, práva a informatiky, INTERDISCIPLINARY - Mezioborové výzkumné projekty

Citovat

ŠŤAVOVÁ, Vlasta, Lenka DĚDKOVÁ, Martin UKROP a Václav MATYÁŠ. A large-scale comparative study of beta testers and regular users. Communications of the ACM. New York, NY, USA: ACM, 2018, roč. 61, č. 2, s. 64-71. ISSN 0001-0782. Dostupné z: https://dx.doi.org/10.1145/3173570.

@article{1392237,
   author = {Šťavová, Vlasta and Dědková, Lenka and Ukrop, Martin and Matyáš, Václav},
   article_location = {New York, NY, USA},
   article_number = {2},
   doi = {http://dx.doi.org/10.1145/3173570},
   keywords = {beta testers; regular users; large-scale comparison; security software},
   language = {eng},
   issn = {0001-0782},
   journal = {Communications of the ACM},
   title = {A large-scale comparative study of beta testers and regular users},
   url = {http://dx.doi.org/10.1145/3173570},
   volume = {61},
   year = {2018}
}

TY  - JOUR
ID  - 1392237
AU  - Šťavová, Vlasta - Dědková, Lenka - Ukrop, Martin - Matyáš, Václav
PY  - 2018
TI  - A large-scale comparative study of beta testers and regular users
JF  - Communications of the ACM
VL  - 61
IS  - 2
SP  - 64-71
EP  - 64-71
PB  - ACM
SN  - 00010782
KW  - beta testers
KW  - regular users
KW  - large-scale comparison
KW  - security software
UR  - http://dx.doi.org/10.1145/3173570
L2  - http://dx.doi.org/10.1145/3173570
N2  - In this paper, we investigate whether beta testers represent regular users well enough to allow for the extrapolation of testing data to standard users. We have investigated records of beta testers and standard users of home security solution developed by the IT security software provider ESET. With more than 600 000 participants from more than 180 countries, we present what we believe to be the first large-scale comparison between regular users and beta testers. We compared several aspects of both populations, such as hardware, operating system, country of origin, all taken from system data. Other attributes, such as age, gender, privacy perception and computer proficiency self-evaluation, were available thanks to a user questionnaire. We conclude that–in our study–beta users represent regular users well in terms of hardware and operating system in large-scale beta testing. However, populations differ significantly in the distribution of users and testers between countries. We also provide general recommendations for selecting and/or analyzing beta testers.
ER  -

ŠŤAVOVÁ, Vlasta, Lenka DĚDKOVÁ, Martin UKROP a Václav MATYÁŠ. A large-scale comparative study of beta testers and regular users. \textit{Communications of the ACM}. New York, NY, USA: ACM, 2018, roč.~61, č.~2, s.~64-71. ISSN~0001-0782. Dostupné z: https://dx.doi.org/10.1145/3173570.

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