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@inbook{1404554, author = {Walletzký, Leonard and Bühnová, Barbora and Carrubbo, Luca}, address = {Cham, Germany}, booktitle = {Social Dynamics in a Systems Perspective}, doi = {http://dx.doi.org/10.1007/978-3-319-61967-5_5}, keywords = {Smart City; Service research; Smart service systems; Win-win logic}, howpublished = {tištěná verze "print"}, language = {eng}, location = {Cham, Germany}, isbn = {978-3-319-61966-8}, pages = {85-98}, publisher = {Springer}, title = {Value-Driven Conceptualization of Services in the Smart City: A Layered Approach}, year = {2018} }
TY - CHAP ID - 1404554 AU - Walletzký, Leonard - Bühnová, Barbora - Carrubbo, Luca PY - 2018 TI - Value-Driven Conceptualization of Services in the Smart City: A Layered Approach VL - Neuveden PB - Springer CY - Cham, Germany SN - 9783319619668 KW - Smart City KW - Service research KW - Smart service systems KW - Win-win logic N2 - The services that form a Smart City are nowadays considered in isolation, both in theory and in practice. Moreover, services on different levels of abstraction (key services vs. supportive services) are often depicted side by side without understanding that one is the supportive pillar for one another. This paper identifies the benefits of an integrated view that not only interconnects the services, but also identifies joint layers that they rely on, which helps us to understand the impact of the underlying IT services and the infrastructure they rely on. ER -
WALLETZKÝ, Leonard, Barbora BÜHNOVÁ a Luca CARRUBBO. Value-Driven Conceptualization of Services in the Smart City: A Layered Approach. In \textit{Social Dynamics in a Systems Perspective}. Cham, Germany: Springer, 2018, s.~85-98. ISBN~978-3-319-61966-8. Dostupné z: https://dx.doi.org/10.1007/978-3-319-61967-5\_{}5.
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