D 2018

The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP

POPESCU, Mirona, Mouzhi GE a Markus HELFERT

Základní údaje

Originální název

The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP

Název česky

The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP

Autoři

POPESCU, Mirona (642 Rumunsko), Mouzhi GE (156 Čína, garant, domácí) a Markus HELFERT

Vydání

Madeira, Portugal, Proceedings of the 20th International Conference on Enterprise Information Systems, od s. 198-204, 7 s. 2018

Nakladatel

SCITEPRESS

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

10201 Computer sciences, information science, bioinformatics

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

tištěná verze "print"

Kód RIV

RIV/00216224:14330/18:00102283

Organizační jednotka

Fakulta informatiky

ISBN

978-989-758-298-1

Klíčová slova anglicky

Business Intelligence Solutions; Data Quality; ERP; Social Media

Štítky

Příznaky

Mezinárodní význam, Recenzováno
Změněno: 30. 4. 2019 15:30, RNDr. Pavel Šmerk, Ph.D.

Anotace

V originále

With the increase of digitalisation, data in social media are often seen as more updated and realistic than the information system representations. Due to the fast changes in the real world and the increasing Big Social media data, there is usually certain misalignment between the social media and information system in the enterprise such as ERP, therefore there can be data deficiencies or data quality problems in the information systems, which is caused by the differences between the external social media and internal information system. In this paper, underpinned by the work of ontological data quality from Wang and Wand 1996, we investigate a set of data quality problems between two representations - Social Media and ERP. We further discuss how ERP system can be improved from the data quality perspective.