POPESCU, Mirona, Mouzhi GE and Markus HELFERT. The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP. In Proceedings of the 20th International Conference on Enterprise Information Systems. Madeira, Portugal: SCITEPRESS, 2018, p. 198-204. ISBN 978-989-758-298-1. Available from: https://dx.doi.org/10.5220/0006788801980204.
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Basic information
Original name The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP
Name in Czech The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP
Authors POPESCU, Mirona (642 Romania), Mouzhi GE (156 China, guarantor, belonging to the institution) and Markus HELFERT.
Edition Madeira, Portugal, Proceedings of the 20th International Conference on Enterprise Information Systems, p. 198-204, 7 pp. 2018.
Publisher SCITEPRESS
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 10201 Computer sciences, information science, bioinformatics
Confidentiality degree is not subject to a state or trade secret
Publication form printed version "print"
RIV identification code RIV/00216224:14330/18:00102283
Organization unit Faculty of Informatics
ISBN 978-989-758-298-1
Doi http://dx.doi.org/10.5220/0006788801980204
Keywords in English Business Intelligence Solutions; Data Quality; ERP; Social Media
Tags firank_B
Tags International impact, Reviewed
Changed by Changed by: RNDr. Pavel Šmerk, Ph.D., učo 3880. Changed: 30/4/2019 15:30.
Abstract
With the increase of digitalisation, data in social media are often seen as more updated and realistic than the information system representations. Due to the fast changes in the real world and the increasing Big Social media data, there is usually certain misalignment between the social media and information system in the enterprise such as ERP, therefore there can be data deficiencies or data quality problems in the information systems, which is caused by the differences between the external social media and internal information system. In this paper, underpinned by the work of ontological data quality from Wang and Wand 1996, we investigate a set of data quality problems between two representations - Social Media and ERP. We further discuss how ERP system can be improved from the data quality perspective.
PrintDisplayed: 19/9/2024 02:08