The Effectiveness of Reverse Logistics: the empirical test of
its factors for product returns reduction

J 2019

The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction

ŠKAPA, Radoslav a Alena KLAPALOVÁ

Základní údaje

Originální název

The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction

Autoři

ŠKAPA, Radoslav (203 Česká republika, garant, domácí) a Alena KLAPALOVÁ (203 Česká republika, domácí)

Vydání

Ekonomický časopis, Bratislava, SAP - Slovak Academic Press, 2019, 0013-3035

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50204 Business and management

Stát vydavatele

Slovensko

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Impakt faktor

Impact factor: 0.560

Kód RIV

RIV/00216224:14560/19:00107267

Organizační jednotka

Ekonomicko-správní fakulta

UT WoS

000457791100006

Klíčová slova anglicky

reverse logistics; effectiveness; knowledge management; supply chain integration; planning; product returns

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 27. 3. 2020 12:05, Mgr. Daniela Marcollová

Anotace

V originále

Within the context of reverse logistics (RL), only a few studies have focused on the management characteristics that lead to effectively implementing RL. From the myriad of potential factors of effective RL, the paper focuses on the role of knowledge management, 1st-tier integration and the extent of RL planning, as these factors and their mutual relations have been neglected by empirical research to date. The paper develops a theoretical model to fill this gap and tests it using structural equation modelling on primary data. The findings based on 146 cases support that knowledge management, the extent of RL planning and the level of integration with the 1st-tier supply chain members are the factors related to the effectiveness of RL. The study underpins the importance of long-term RL planning and deeper integration and collaboration with customers and suppliers for effective RL and so to reduce the negative impact of product returns.

Návaznosti

GA16-16260S, projekt VaV

Název: Přístup managementu k redukci zpětných toků ve vazbě na spokojenost zákazníků a neustálé zlepšování

Investor: Grantová agentura ČR, Přístup managementu k redukci zpětných toků ve vazbě na spokojenost zákazníků a neustálé zlepšování

Přiložené soubory

Ekonomicky_casopis_Skapa_Klapalova_Final.pdf

Vyhledat podobné dokumenty

Citovat

ŠKAPA, Radoslav a Alena KLAPALOVÁ. The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction. Ekonomický časopis. Bratislava: SAP - Slovak Academic Press, 2019, roč. 67, č. 1, s. 86-104. ISSN 0013-3035.

@article{1497040,
   author = {Škapa, Radoslav and Klapalová, Alena},
   article_location = {Bratislava},
   article_number = {1},
   keywords = {reverse logistics; effectiveness; knowledge management; supply chain integration; planning; product returns},
   language = {eng},
   issn = {0013-3035},
   journal = {Ekonomický časopis},
   title = {The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction},
   url = {https://www.sav.sk/journals/uploads/0125114601%2019%20%C5%A0kapa%20+%20RS.pdf},
   volume = {67},
   year = {2019}
}

TY  - JOUR
ID  - 1497040
AU  - Škapa, Radoslav - Klapalová, Alena
PY  - 2019
TI  - The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction
JF  - Ekonomický časopis
VL  - 67
IS  - 1
SP  - 86-104
EP  - 86-104
PB  - SAP - Slovak Academic Press
SN  - 00133035
KW  - reverse logistics
KW  - effectiveness
KW  - knowledge management
KW  - supply chain integration
KW  - planning
KW  - product returns
UR  - https://www.sav.sk/journals/uploads/0125114601%2019%20%C5%A0kapa%20+%20RS.pdf
L2  - https://www.sav.sk/journals/uploads/0125114601%2019%20%C5%A0kapa%20+%20RS.pdf
N2  - Within the context of reverse logistics (RL), only a few studies have focused on the management characteristics that lead to effectively implementing RL. From the myriad of potential factors of effective RL, the paper focuses on the role of knowledge management, 1st-tier integration and the extent of RL planning, as these factors and their mutual relations have been neglected by empirical research to date. The paper develops a theoretical model to fill this gap and tests it using structural equation modelling on primary data. The findings based on 146 cases support that knowledge management, the extent of RL planning and the level of integration with the 1st-tier supply chain members are the factors related to the effectiveness of RL. The study underpins the importance of long-term RL planning and deeper integration and collaboration with customers and suppliers for effective RL and so to reduce the negative impact of product returns.
ER  -

ŠKAPA, Radoslav a Alena KLAPALOVÁ. The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction. \textit{Ekonomický časopis}. Bratislava: SAP - Slovak Academic Press, 2019, roč.~67, č.~1, s.~86-104. ISSN~0013-3035.

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