Does excellence matter? National quality awards and performance
of Czech municipalities

J 2019

Does excellence matter? National quality awards and performance of Czech municipalities

PLAČEK, Michal, David ŠPAČEK, František OCHRANA, Milan KŘÁPEK, Petra DVOŘÁKOVÁ et. al.

Základní údaje

Originální název

Does excellence matter? National quality awards and performance of Czech municipalities

Autoři

PLAČEK, Michal (203 Česká republika), David ŠPAČEK (203 Česká republika, garant, domácí), František OCHRANA (203 Česká republika), Milan KŘÁPEK (203 Česká republika) a Petra DVOŘÁKOVÁ (203 Česká republika, domácí)

Vydání

The Journal of East European Management Studies, 2019, 0949-6181

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50204 Business and management

Stát vydavatele

Německo

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Impakt faktor

Impact factor: 0.679

Kód RIV

RIV/00216224:14560/19:00107710

Organizační jednotka

Ekonomicko-správní fakulta

DOI

http://dx.doi.org/10.5771/0949-6181-2019-4-589

UT WoS

000510200300005

Klíčová slova anglicky

public management; performance management; municipalities; Czech public administration

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 28. 4. 2020 22:20, Mgr. Pavel Sedláček

Anotace

V originále

The purpose of this study is to discuss the influence of excellence in the use of performance management and quality improvements tools on performance of Czech municipalities, and especially their cost efficiency. Municipalities' performance is analyzed using data envelopment analysis focused on inputs. A quasi-experimental design is utilized and excelling municipalities are compared with two control groups. The first is represented by municipalities that use excellence models and quality improvement tools but have not been awarded a national excellence prize; the second by municipalities which do not use them. The results do not indicate any significant difference between the three groups of municipalities. This means that the excellence in utilization of performance management and quality improvement tools does not produce performance approaching that of cost efficiency.

Návaznosti

GA19-06020S, projekt VaV

Název: Alternativní způsoby poskytování služeb

Investor: Grantová agentura ČR, Alternativní způsoby poskytování služeb

Citovat

PLAČEK, Michal, David ŠPAČEK, František OCHRANA, Milan KŘÁPEK a Petra DVOŘÁKOVÁ. Does excellence matter? National quality awards and performance of Czech municipalities. The Journal of East European Management Studies. 2019, roč. 24, č. 4, s. 589-613. ISSN 0949-6181. Dostupné z: https://dx.doi.org/10.5771/0949-6181-2019-4-589.

@article{1567476,
   author = {Plaček, Michal and Špaček, David and Ochrana, František and Křápek, Milan and Dvořáková, Petra},
   article_number = {4},
   doi = {http://dx.doi.org/10.5771/0949-6181-2019-4-589},
   keywords = {public management; performance management; municipalities; Czech public administration},
   language = {eng},
   issn = {0949-6181},
   journal = {The Journal of East European Management Studies},
   title = {Does excellence matter? National quality awards and performance of Czech municipalities},
   url = {http://dx.doi.org/10.5771/0949-6181-2019-4-589},
   volume = {24},
   year = {2019}
}

TY  - JOUR
ID  - 1567476
AU  - Plaček, Michal - Špaček, David - Ochrana, František - Křápek, Milan - Dvořáková, Petra
PY  - 2019
TI  - Does excellence matter? National quality awards and performance of Czech municipalities
JF  - The Journal of East European Management Studies
VL  - 24
IS  - 4
SP  - 589-613
EP  - 589-613
SN  - 09496181
KW  - public management
KW  - performance management
KW  - municipalities
KW  - Czech public administration
UR  - http://dx.doi.org/10.5771/0949-6181-2019-4-589
L2  - http://dx.doi.org/10.5771/0949-6181-2019-4-589
N2  - The purpose of this study is to discuss the influence of excellence in the use of performance management and quality improvements tools on performance of Czech municipalities, and especially their cost efficiency. Municipalities' performance is analyzed using data envelopment analysis focused on inputs. A quasi-experimental design is utilized and excelling municipalities are compared with two control groups. The first is represented by municipalities that use excellence models and quality improvement tools but have not been awarded a national excellence prize; the second by municipalities which do not use them. The results do not indicate any significant difference between the three groups of municipalities. This means that the excellence in utilization of performance management and quality improvement tools does not produce performance approaching that of cost efficiency.
ER  -

PLAČEK, Michal, David ŠPAČEK, František OCHRANA, Milan KŘÁPEK a Petra DVOŘÁKOVÁ. Does excellence matter? National quality awards and performance of Czech municipalities. \textit{The Journal of East European Management Studies}. 2019, roč.~24, č.~4, s.~589-613. ISSN~0949-6181. Dostupné z: https://dx.doi.org/10.5771/0949-6181-2019-4-589.

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