2022
Fuming mad or jumping with joy? Emotional responses to uncivil communication, post-truth and crisis on Facebook
KLUKNAVSKÁ, Alena, Martina NOVOTNÁ a Olga EISELEZákladní údaje
Originální název
Fuming mad or jumping with joy? Emotional responses to uncivil communication, post-truth and crisis on Facebook
Autoři
KLUKNAVSKÁ, Alena, Martina NOVOTNÁ a Olga EISELE
Vydání
CEPSA annual conference, 2022
Další údaje
Jazyk
angličtina
Typ výsledku
Prezentace na konferencích
Stát vydavatele
Slovinsko
Utajení
není předmětem státního či obchodního tajemství
Organizační jednotka
Ekonomicko-správní fakulta
Klíčová slova anglicky
political communication, incivility, Covid-19, populism, emotions, citizens engagement
Příznaky
Mezinárodní význam, Recenzováno
Změněno: 6. 6. 2022 11:09, Mgr. Martina Novotná, Ph.D.
Anotace
V originále
The antagonistic discourse and lack of communicative truthfulness, prominent aspects of contemporary politics in many European countries, have become especially salient during the COVID-19 pandemic crisis given the increased political polarization of societies. Extant research has brought important insights into the effects of hostile politics on people's attitudes, showing how populist conflictive messages fuel strong reactions like love or anger. However, less work has been done on emotional reactions caused by polarized political communication. This study focuses on the effects of incivility and post-truth accusations in political leaders' social media communication on emotional reactions of users responding to those posts during a crisis. Building upon concepts from populist communication and polarization, we go beyond studying the quantity of responses to elite discourse and investigate the content and contextual characteristics affecting more qualitative reactions. We analyse the communication of the Czech political party leaders on Facebook during the COVID-19 pandemic (March 2020 and March 2021). Applying the manual claims analysis (2549 posts), we expect the use of uncivil language and the presence of truth evaluations will increase the number of emotional responses of social media users. We also expect the emotional reactions will be more pronounced under populist (vs. non-populist) posts and will also differ according to the crisis developments (different pandemic waves, emphasized issues). The article has important implications for the study of how negativity, incivility and attacks on truthfulness in elite communication may help delegitimise political opponents as well as increase societal polarization and public distrust towards democratic institutions.