J 2022

Development of a Multicomponent Intervention to Decrease Racial Bias Among Healthcare Staff

TAJEU, Gabriel S., Lucia JUAREZ, Jessica H. WILLIAMS, Jewell HALANYCH, Irena ŠTĚPANÍKOVÁ et. al.

Základní údaje

Originální název

Development of a Multicomponent Intervention to Decrease Racial Bias Among Healthcare Staff

Autoři

TAJEU, Gabriel S., Lucia JUAREZ, Jessica H. WILLIAMS, Jewell HALANYCH, Irena ŠTĚPANÍKOVÁ (203 Česká republika, garant, domácí), April A. AGNE, Jeff STONE a Andrea L. CHERRINGTON

Vydání

JOURNAL OF GENERAL INTERNAL MEDICINE, UNITED STATES, SPRINGER, 2022, 0884-8734

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

30218 General and internal medicine

Stát vydavatele

Spojené státy

Utajení

není předmětem státního či obchodního tajemství

Odkazy

Impakt faktor

Impact factor: 5.700

Kód RIV

RIV/00216224:14310/22:00126425

Organizační jednotka

Přírodovědecká fakulta

UT WoS

000766424800001

Klíčová slova anglicky

CULTURAL COMPETENCE; TREATMENT RECOMMENDATIONS; AFRICAN-AMERICAN; RISK-FACTORS; RACE; PHYSICIANS

Štítky

Příznaky

Mezinárodní význam, Recenzováno
Změněno: 11. 8. 2022 21:53, Mgr. Michaela Hylsová, Ph.D.

Anotace

V originále

BACKGROUND: Real or perceived discrimination contributes to lower quality of care for Black compared to white patients. Some forms of discrimination come from non-physician and non-nursing (non-MD/RN) staff members (e.g., receptionists). METHODS: Utilizing the Burgess Model as a framework for racial bias intervention development, we developed an online intervention with five, 30-min modules: (1) history and effects of discrimination and racial disparities in healthcare, (2) implicit bias and how it may influence interactions with patients, (3) strategies to handle stress at work, (4) strategies to improve communication and interactions with patients, and (5) personal biases. Modules were designed to increase understanding of bias, enhance internal motivation to overcome bias, enhance emotional regulation skills, and increase empathy in patient interactions. Participants were non-MD/RN staff in nine primary care clinics. Effectiveness of the intervention was assessed using Implicit Association Test and Symbolic Racism Scale, to measure implicit and explicit racial bias, respectively, before and after the intervention. Acceptability was assessed through quantitative and qualitative feedback. RESULTS: Fifty-eight non-MD/RN staff enrolled. Out of these, 24 completed pre- and post-intervention assessments and were included. Among participants who reported characteristics, most were Black, with less than college education and average age of 43.2 years. The baseline implicit bias d-score was 0.22, indicating slight prowhite bias. After the intervention, the implicit bias score decreased to -0.06 (p=0.01), a neutral score indicating no pro-white or Black bias. Participant rating of the intervention, scored from 1 (strongly disagree) to 5 (strongly agree), for questions including whether "it wasmade clear how to apply the presented content in practice" and "this module was worth the time spent" was >= 4.1 for all modules. CONCLUSIONS: There was a decrease in implicit prowhite bias after, compared with before, the intervention. Intervention materials were highly rated.