Digitization as a tool of e-government in selected public 
services of the state: international comparison of Slovakia 
and the Czech Republic

J 2022

Digitization as a tool of e-government in selected public services of the state: international comparison of Slovakia and the Czech Republic

PISÁR, Peter; Soňa PRIŠČÁKOVÁ; David ŠPAČEK a Juraj NEMEC

Základní údaje

Originální název

Digitization as a tool of e-government in selected public services of the state: international comparison of Slovakia and the Czech Republic

Autoři

PISÁR, Peter; Soňa PRIŠČÁKOVÁ; David ŠPAČEK a Juraj NEMEC

Vydání

Administratie si Management Public, Rumunsko, Academy of Economic Studies from Bucharest, 2022, 1583-9583

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50602 Public administration

Stát vydavatele

Rumunsko

Utajení

není předmětem státního či obchodního tajemství

Odkazy

Přímý odkaz pro umístění elektronické verze článku v časopisu.

Označené pro přenos do RIV

Ano

Kód RIV

RIV/00216224:14560/22:00127269

Organizační jednotka

Ekonomicko-správní fakulta

DOI

https://doi.org/10.24818/amp/2022.39-07

EID Scopus

2-s2.0-85146239742

Klíčová slova anglicky

e-government; basic digital public services; comparison; CEE countries; Slovakia; Czechia

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 6. 3. 2023 15:20, Mgr. Pavlína Kurková

Anotace

V originále

E-government and digitalization have been representing a promising topic of public administration reforms for more than two decades, but still today it is widely discussed that the progress has been rather slow in some countries and various failures have occurred. This article extends existing research on the issue of digitization of key government services for citizens in the CEE environment and expands to the Slovak Republic. The purpose of the research is to examine selected areas of e-government, that is, the digitization of basic public administration services in Slovakia compared to the Czech Republic. It also provides an overview of the latest e-government evaluation benchmarking studies in CEE countries. It uses a flexible, simplified framework that seeks technology neutrality and focuses on the citizen-centered evaluation of e-government services which is not frequent in the existing literature. The results showed that Slovakia achieved a higher score when examining the level of digitization of key government services to citizens compared to the Czech Republic, which confirms the results of the examined studies in their individual subareas. Both countries have some reserves in several areas, and it is necessary to use the space to improve them, which they also commit to in their strategic documents. Subsequent research efforts on this issue should focus on expanding the research to other EU member states that were part of the former Eastern bloc.

Návaznosti

LX22NPO5101, projekt VaV

Název: Národní institut pro výzkum socioekonomických dopadů nemocí a systémových rizik (Akronym: SYRI)

Investor: Ministerstvo školství, mládeže a tělovýchovy ČR, Národní institut pro výzkum socioekonomických dopadů nemocí a systémových rizik, 5.1 EXCELES

Přiložené soubory

39-07.pdf

Citovat

PISÁR, Peter; Soňa PRIŠČÁKOVÁ; David ŠPAČEK a Juraj NEMEC. Digitization as a tool of e-government in selected public services of the state: international comparison of Slovakia and the Czech Republic. Administratie si Management Public. Rumunsko: Academy of Economic Studies from Bucharest, 2022, roč. 2022, č. 39, s. 111-132. ISSN 1583-9583. Dostupné z: https://doi.org/10.24818/amp/2022.39-07.

@article{2234257,
   author = {Pisár, Peter and Priščáková, Soňa and Špaček, David and Nemec, Juraj},
   article_location = {Rumunsko},
   article_number = {39},
   doi = {https://doi.org/10.24818/amp/2022.39-07},
   keywords = {e-government; basic digital public services; comparison; CEE countries; Slovakia; Czechia},
   language = {eng},
   issn = {1583-9583},
   journal = {Administratie si Management Public},
   title = {Digitization as a tool of e-government in selected public services of the state: international comparison of Slovakia and the Czech Republic},
   url = {https://www.ramp.ase.ro/vol39/39-07.pdf},
   volume = {2022},
   year = {2022}
}

TY  - JOUR
ID  - 2234257
AU  - Pisár, Peter - Priščáková, Soňa - Špaček, David - Nemec, Juraj
PY  - 2022
TI  - Digitization as a tool of e-government in selected public services of the state: international comparison of Slovakia and the Czech Republic
JF  - Administratie si Management Public
VL  - 2022
IS  - 39
SP  - 111-132
EP  - 111-132
PB  - Academy of Economic Studies from Bucharest
SN  - 15839583
KW  - e-government
KW  - basic digital public services
KW  - comparison
KW  - CEE countries
KW  - Slovakia
KW  - Czechia
UR  - https://www.ramp.ase.ro/vol39/39-07.pdf
N2  - E-government and digitalization have been representing a promising topic of public administration reforms for more than two decades, but still today it is widely discussed that the progress has been rather slow in some countries and various failures have occurred. This article extends existing research on the issue of digitization of key government services for citizens in the CEE environment and expands to the Slovak Republic. The purpose of the research is to examine selected areas of e-government, that is, the digitization of basic public administration services in Slovakia compared to the Czech Republic. It also provides an overview of the latest e-government evaluation benchmarking studies in CEE countries. It uses a flexible, simplified framework that seeks technology neutrality and focuses on the citizen-centered evaluation of e-government services which is not frequent in the existing literature. The results showed that Slovakia achieved a higher score when examining the level of digitization of key government services to citizens compared to the Czech Republic, which confirms the results of the examined studies in their individual subareas. Both countries have some reserves in several areas, and it is necessary to use the space to improve them, which they also commit to in their strategic documents. Subsequent research efforts on this issue should focus on expanding the research to other EU member states that were part of the former Eastern bloc.
ER  -

PISÁR, Peter; Soňa PRIŠČÁKOVÁ; David ŠPAČEK a Juraj NEMEC. Digitization as a tool of e-government in selected public services of the state: international comparison of Slovakia and the Czech Republic. \textit{Administratie si Management Public}. Rumunsko: Academy of Economic Studies from Bucharest, 2022, roč.~2022, č.~39, s.~111-132. ISSN~1583-9583. Dostupné z: https://doi.org/10.24818/amp/2022.39-07.

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