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@article{2244259, author = {Sirovátka, Tomáš and Rákoczyová, Miroslava}, article_location = {Abingdon}, article_number = {1}, doi = {http://dx.doi.org/10.1080/13691457.2020.1843410}, keywords = {Activation; front-line work; targeting; re-qualification programmes; Czech Republic}, language = {eng}, issn = {1369-1457}, journal = {European journal of social work}, title = {Front-line work in activation and targeting of re-qualification programmes: lessons from the Czech Republic}, url = {https://www.tandfonline.com/doi/full/10.1080/13691457.2020.1843410}, volume = {25}, year = {2022} }
TY - JOUR ID - 2244259 AU - Sirovátka, Tomáš - Rákoczyová, Miroslava PY - 2022 TI - Front-line work in activation and targeting of re-qualification programmes: lessons from the Czech Republic JF - European journal of social work VL - 25 IS - 1 SP - 162-175 EP - 162-175 PB - Routledge SN - 13691457 KW - Activation KW - front-line work KW - targeting KW - re-qualification programmes KW - Czech Republic UR - https://www.tandfonline.com/doi/full/10.1080/13691457.2020.1843410 N2 - A paradigmatic policy change towards activation, together with currently very low rates of unemployment, made the most disadvantaged groups of unemployed people the focus of active labour market policy in the Czech Republic. The aim of including people with multiple and/or severe disadvantages in the labour market represents a new challenge for front-line workers at employment offices, as they are expected to provide their hard-to-place clients with individualised, tailored services, including well-targeted active labour market policy measures. In this paper, we analyse how successful front-line workers are in targeting re-qualification programmes at the most disadvantaged groups and which factors shape front-line work. Our findings are based on recent empirical (quantitative as well as qualitative) research in Czech active labour market policy in which we took part and on in-depth interviews on the topic that we carried out with front-line employment-office employees. We demonstrate failures in personalised front-line activation work and in targeting re-qualification programmes at disadvantaged groups and examine the underlying factors (e.g. governance reforms in activation, insufficient personnel resources, emphasis on coercion and standardisation of front-line work). ER -
SIROVÁTKA, Tomáš a Miroslava RÁKOCZYOVÁ. Front-line work in activation and targeting of re-qualification programmes: lessons from the Czech Republic. \textit{European journal of social work}. Abingdon: Routledge, 2022, roč.~25, č.~1, s.~162-175. ISSN~1369-1457. Dostupné z: https://dx.doi.org/10.1080/13691457.2020.1843410.
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