| WALLETZKÝ, Leonard, Luca CARRUBBO, Nabil Georges BADR, Monica DRAGOICEA, Angeliki Maria TOLI a Salem BADAWI. Reconfiguring the service system for resilience: lessons learned in the higher education context. JOURNAL OF BUSINESS & INDUSTRIAL MARKETING. United Kingdom: Emerald Publishing Limited, 2024, roč. 2023. ISSN 0885-8624. Dostupné z: https://dx.doi.org/10.1108/JBIM-09-2022-0426. |
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@article{2282767,
author = {Walletzký, Leonard and Carrubbo, Luca and Badr, Nabil Georges and Dragoicea, Monica and Toli, Angeliki Maria and Badawi, Salem},
article_location = {United Kingdom},
doi = {http://dx.doi.org/10.1108/JBIM-09-2022-0426},
keywords = {Education service system; System thinking; Change in; of context; Reconfiguration; Resilience},
language = {eng},
issn = {0885-8624},
journal = {JOURNAL OF BUSINESS & INDUSTRIAL MARKETING},
title = {Reconfiguring the service system for resilience: lessons learned in the higher education context},
volume = {2023},
year = {2024}
}
TY - JOUR
ID - 2282767
AU - Walletzký, Leonard - Carrubbo, Luca - Badr, Nabil Georges - Dragoicea, Monica - Toli, Angeliki Maria - Badawi, Salem
PY - 2024
TI - Reconfiguring the service system for resilience: lessons learned in the higher education context
JF - JOURNAL OF BUSINESS & INDUSTRIAL MARKETING
VL - 2023
PB - Emerald Publishing Limited
SN - 08858624
KW - Education service system
KW - System thinking
KW - Change in
KW - of context
KW - Reconfiguration
KW - Resilience
N2 - This paper describes a framework to evaluate how the context of the tertiary education service has been disrupted and the influence on the adherence of the students to the educational process, via primary quantitative data collection. This paper tackles the problem of distinguishing the change in context and context change and the possibility of system reconfiguration.
ER -
WALLETZKÝ, Leonard, Luca CARRUBBO, Nabil Georges BADR, Monica DRAGOICEA, Angeliki Maria TOLI a Salem BADAWI. Reconfiguring the service system for resilience: lessons learned in the higher education context. \textit{JOURNAL OF BUSINESS \&{}amp; INDUSTRIAL MARKETING}. United Kingdom: Emerald Publishing Limited, 2024, roč.~2023. ISSN~0885-8624. Dostupné z: https://dx.doi.org/10.1108/JBIM-09-2022-0426.
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