Incivility and Intolerance in COVID-19 Discussions on Facebook

J 2023

Incivility and Intolerance in COVID-19 Discussions on Facebook

NOVOTNÁ, Martina; Alena MACKOVÁ a Patrícia ROSSINI

Základní údaje

Originální název

Incivility and Intolerance in COVID-19 Discussions on Facebook

Autoři

NOVOTNÁ, Martina ; Alena MACKOVÁ a Patrícia ROSSINI

Vydání

Social Media + Society, London, SAGE Publications, 2023, 2056-3051

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50802 Media and socio-cultural communication

Stát vydavatele

Velká Británie a Severní Irsko

Utajení

není předmětem státního či obchodního tajemství

Odkazy

article - open access

Impakt faktor

Impact factor: 5.500

Označené pro přenos do RIV

Ano

Kód RIV

RIV/00216224:14230/23:00132084

Organizační jednotka

Fakulta sociálních studií

Klíčová slova anglicky

COVID-19; cross-cutting discussions; incivility; intolerance; online discussions

Štítky

rivok

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 12. 2. 2024 13:09, Mgr. Blanka Farkašová

Anotace

V originále

The COVID-19 pandemic has fueled heated discussions and intensified polarization in the exchange of opinions. Due to strict government restrictions, including a hard lockdown, much of this debate took place online. In this study, we examine how Czechs engaged in political discussions on Facebook during the pandemic. This research looks into the occurrence of incivility and intolerance and the similarities/contrasts with normatively desirable discursive features. We also focus on the perception of differences between various types of antinormative expressions among participants in online discussions and their roles. We use a mixed-method approach: a quantitative content analysis of comments on the Facebook pages of two of the Czech Republic’s most popular news media outlets (i.e., public service television, ČT24, and commercial television, TN.CZ) and two top Czech politicians (Andrej Babiš and Tomio Okamura); and qualitative interviews with 20 participants collected during the Springs of 2021. Data were downloaded by Facepager during the hard lockdown in the Czech Republic (March and April 2021), and the final sample consisted of 1,792 comments. We reveal that incivility, when expressed with a justified opinion, was less likely to directly attack other commenters within the thread. We also observe differences in the amount of incivility in politicians’ pages compared to the news media. Incivility has increased over time since the hard lockdown started. We address the implications of different conditions in which incivility and intolerance occurred and their impact on deliberative democracy.

Návaznosti

GA19-24724S, projekt VaV

Název: Politická polarizace v České republice: Případ vícestranického systému

Investor: Grantová agentura ČR, Politická polarizace v České republice: Případ vícestranického systému

MUNI/A/1257/2022, interní kód MU

Název: Současné problémy výzkumu médií a jejich publik III

Investor: Masarykova univerzita, Současné problémy výzkumu médií a jejich publik III

Přiložené soubory

incivility-and-intolerance-in-covid-19-discussions-on-facebook.pdf

Citovat

NOVOTNÁ, Martina; Alena MACKOVÁ a Patrícia ROSSINI. Incivility and Intolerance in COVID-19 Discussions on Facebook. Social Media + Society. London: SAGE Publications, 2023, roč. 9, č. 4, s. 1-12. ISSN 2056-3051. Dostupné z: https://doi.org/10.1177/20563051231207848.

@article{2332678,
   author = {Novotná, Martina and Macková, Alena and Rossini, Patrícia},
   article_location = {London},
   article_number = {4},
   doi = {https://doi.org/10.1177/20563051231207848},
   keywords = {COVID-19; cross-cutting discussions; incivility; intolerance; online discussions},
   language = {eng},
   issn = {2056-3051},
   journal = {Social Media + Society},
   title = {Incivility and Intolerance in COVID-19 Discussions on Facebook},
   url = {https://journals.sagepub.com/doi/pdf/10.1177/20563051231207848},
   volume = {9},
   year = {2023}
}

TY  - JOUR
ID  - 2332678
AU  - Novotná, Martina - Macková, Alena - Rossini, Patrícia
PY  - 2023
TI  - Incivility and Intolerance in COVID-19 Discussions on Facebook
JF  - Social Media + Society
VL  - 9
IS  - 4
SP  - 1-12
EP  - 1-12
PB  - SAGE Publications
SN  - 20563051
KW  - COVID-19
KW  - cross-cutting discussions
KW  - incivility
KW  - intolerance
KW  - online discussions
UR  - https://journals.sagepub.com/doi/pdf/10.1177/20563051231207848
N2  - The COVID-19 pandemic has fueled heated discussions and intensified polarization in the exchange of opinions. Due to strict government restrictions, including a hard lockdown, much of this debate took place online. In this study, we examine how Czechs engaged in political discussions on Facebook during the pandemic. This research looks into the occurrence of incivility and intolerance and the similarities/contrasts with normatively desirable discursive features. We also focus on the perception of differences between various types of antinormative expressions among participants in online discussions and their roles. We use a mixed-method approach: a quantitative content analysis of comments on the Facebook pages of two of the Czech Republic’s most popular news media outlets (i.e., public service television, ČT24, and commercial television, TN.CZ) and two top Czech politicians (Andrej Babiš and Tomio Okamura); and qualitative interviews with 20 participants collected during the Springs of 2021. Data were downloaded by Facepager during the hard lockdown in the Czech Republic (March and April 2021), and the final sample consisted of 1,792 comments. We reveal that incivility, when expressed with a justified opinion, was less likely to directly attack other commenters within the thread. We also observe differences in the amount of incivility in politicians’ pages compared to the news media. Incivility has increased over time since the hard lockdown started. We address the implications of different conditions in which incivility and intolerance occurred and their impact on deliberative democracy.
ER  -

NOVOTNÁ, Martina; Alena MACKOVÁ a Patrícia ROSSINI. Incivility and Intolerance in COVID-19 Discussions on Facebook. \textit{Social Media + Society}. London: SAGE Publications, 2023, roč.~9, č.~4, s.~1-12. ISSN~2056-3051. Dostupné z: https://doi.org/10.1177/20563051231207848.

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