DVOŘÁČKOVÁ, Veronika. A genre-based approach in ESP classes to teaching clinical communication focusing on breaking bad news to patients. Discourse and Interaction. 2024, vol. 17, No 1, p. 30-50. ISSN 1802-9930. Available from: https://dx.doi.org/10.5817/DI2024-1-30.
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Basic information
Original name A genre-based approach in ESP classes to teaching clinical communication focusing on breaking bad news to patients
Authors DVOŘÁČKOVÁ, Veronika (203 Czech Republic, guarantor, belonging to the institution).
Edition Discourse and Interaction, 2024, 1802-9930.
Other information
Original language English
Type of outcome Article in a journal
Field of Study 60200 6.2 Languages and Literature
Country of publisher Czech Republic
Confidentiality degree is not subject to a state or trade secret
WWW URL
Organization unit Language Centre
Doi http://dx.doi.org/10.5817/DI2024-1-30
Keywords in English medical English; medical oral genre; delivering bad news; clinical communication; action research; ESP lesson; student survey; mediation
Tags International impact, Reviewed
Changed by Changed by: Mgr. Veronika Dvořáčková, Ph.D., učo 37764. Changed: 29/7/2024 11:53.
Abstract
Healthcare professionals have the responsibility to regularly convey difficult information such as unfavourable diagnoses, as well as adverse treatment outcomes. While this task can be uncomfortable, successfully carrying it out plays a crucial role in determining patient outcomes (Sweeney et al. 2011: 230). This necessity has led to the creation of evidence-based protocols such as SPIKES developed by Baile et al. (2000). The goal of the paper is to explore the suitability of the genre-based approach for the study and teaching of medical English, focusing on the integration of the selected clinical communication tool into the ESP classroom. As this study stems from the ESP practitioner’s experience and its outcomes will directly influence her future ESP classroom teaching, action research has been conducted. The feasibility of using an authentic clinical tool in an ESP lesson was assessed through a two-step methodology: i) devising an ESP task based on the SPIKES protocol, emphasizing linguistic elements, and ii) obtaining student feedback focusing on the perceived usefulness of the tool. Overall, the collected data indicate that students acknowledged the significance of effective clinical communication for successful therapeutic practice. However, given the fact that medical English is inconveniently scheduled in a pre-clinical phase of their curriculum, they also exhibited a certain level of hesitancy, unsurprisingly, when it came to readiness in handling serious communication scenarios.
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