Customer relationship management : concepts and tools

BUTTLE, Francis. Customer relationship management : concepts and tools. 1st ed. Amsterdam: Elsevier, 2004, xviii, 359. ISBN 075065502X.

Basic information

Original name

Customer relationship management : concepts and tools

Authors

BUTTLE, Francis

Edition

1st ed. Amsterdam, xviii, 359, 2004

Publisher

Elsevier

---

Other information

ISBN

075065502X