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@inproceedings{885829,
author = {Škapa, Radoslav and Klapalová, Alena},
address = {Opatija},
booktitle = {An Enterprise Odyssey: From Crisis to Prosperity – Challenges for Government and Business},
edition = {1.},
keywords = {Reverse logistics},
howpublished = {paměťový nosič},
language = {eng},
location = {Opatija},
isbn = {953-6025-33-7},
pages = {1382-1394},
publisher = {University of Zagreb},
title = {The tendencies of reverse logistics in Czech companies: an empirical survey},
url = {http://proquest.umi.com/pqdweb?index=16&did=2098096531&SrchMode=1&sid=3&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1286874508&clientId=45397},
year = {2010}
}
TY - JOUR
ID - 885829
AU - Škapa, Radoslav - Klapalová, Alena
PY - 2010
TI - The tendencies of reverse logistics in Czech companies: an empirical survey
PB - University of Zagreb
CY - Opatija
SN - 9536025337
KW - Reverse logistics
UR - http://proquest.umi.com/pqdweb?index=16&did=2098096531&SrchMode=1&sid=3&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1286874508&clientId=45397
N2 - Reverse flows are a natural part of trade and it is impossible to avoid them completely. To the contrary, we can observe several reasons fostering the impact of reverse logistics on business environment at the moment. When we surveyed the Czech companies in the year 2004, the results showed a very limited interest in reverse logistics. In majority of companies the reverse flows stood for supplementary cost and therefore the common goal was to minimize the reverse flows. Companies didnot see value, which could be retrieved to improve corporate productivity and effectiveness. Five years later, we repeated the survey in an extended way. The research conducted in 2009 elaborates on various aspects of value creation management in reverse logistics; more specifically (1) it sheds light on management perception of reverse logistics and companies activities in the field of reverse logistics and (2) provides comparison of current situation with the year 2004 to describe the past development.
ER -
ŠKAPA, Radoslav a Alena KLAPALOVÁ. The tendencies of reverse logistics in Czech companies: an empirical survey. In \textit{An Enterprise Odyssey: From Crisis to Prosperity – Challenges for Government and Business}. 1. vyd. Opatija: University of Zagreb, 2010, s.~1382-1394. ISBN~953-6025-33-7.
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