The standards for quality in social services in the Czech
Republic: Towards active role of service's users

p 2010

The standards for quality in social services in the Czech Republic: Towards active role of service's users

KUBALČÍKOVÁ, Kateřina

Základní údaje

Originální název

The standards for quality in social services in the Czech Republic: Towards active role of service's users

Název česky

Standardy kvality v sociálních službách v ČR: směrem k aktivní roli uživatele

Autoři

KUBALČÍKOVÁ, Kateřina

Vydání

Active Ageing - A multidisciplinary challenge. International Conference on Gerontological Social Work. The West University of Timisoara. Faculty of Sociology and Psychology. Department of Social Work.Timisora, 19.-20.11.2010. 2010

Další údaje

Jazyk

angličtina

Typ výsledku

Vyžádané přednášky

Obor

50600 5.6 Political science

Stát vydavatele

Rumunsko

Utajení

není předmětem státního či obchodního tajemství

Organizační jednotka

Fakulta sociálních studií

Klíčová slova česky

sociální služby; standardy kvality; uživatel; participace; uschopňování

Klíčová slova anglicky

social service; quality standards; user; participation; empowerment

Změněno: 3. 12. 2010 18:01, doc. PhDr. Kateřina Kubalčíková, Ph.D.

Anotace

V originále

In the first part of the presentation is briefly described development of the social services from 1990. Above all is discussed the transformation process in this field of Czech welfare state that was open in 1998. The Standards of Quality have been setting as one important pillar of new social services policy. An important feature of the social services quality is the capacity to support individual services users in achieving goals that they want to attain with the help of social services in order to solve their own socially disadvantaged situation. Therefore, the standards stress the orientation towards the personal goals of services users, which allows that abstract ideas such as dignity, full life, etc. can become quite specific, as well as the active participation of service user on decision making and providing the services to them. The quality standards described what a quality service should look like. They are a set of measurable and verifiable criteria, they purpose is to allow in a demonstrable way to asses the quality of the service provided. The most important indicator for the evaluation of services, however, is how the provided service project into the life of the people who receive it. In accordance with the new Act on Social Services, from 1.1.2007, all service providers must implement the standards for quality in social services.

Návaznosti

MPS4577300901, záměr

Název: Výzkumný záměr VÚPSV

Citovat

KUBALČÍKOVÁ, Kateřina. The standards for quality in social services in the Czech Republic: Towards active role of service's users. In Active Ageing - A multidisciplinary challenge. International Conference on Gerontological Social Work. The West University of Timisoara. Faculty of Sociology and Psychology. Department of Social Work.Timisora, 19.-20.11.2010. 2010.

@misc{910444,
   author = {Kubalčíková, Kateřina},
   booktitle = {Active Ageing - A multidisciplinary challenge. International Conference on Gerontological Social Work. The West University of Timisoara. Faculty of Sociology and Psychology. Department of Social Work.Timisora, 19.-20.11.2010.},
   keywords = {social service; quality standards; user; participation; empowerment},
   language = {eng},
   title = {The standards for quality in social services in the Czech Republic: Towards active role of service's users},
   year = {2010}
}

TY  - SLIDE
ID  - 910444
AU  - Kubalčíková, Kateřina
PY  - 2010
TI  - The standards for quality in social services in the Czech Republic: Towards active role of service's users
KW  - social service
KW  - quality standards
KW  - user
KW  - participation
KW  - empowerment
N2  - In the first part of the presentation is briefly described development of the social services from 1990. Above all is discussed the transformation process in this field of Czech welfare state that was open in 1998. The Standards of Quality have been setting as one important pillar of new social services policy. An important feature of the social services quality is the capacity to support individual services users in achieving goals that they want to attain with the help of social services in order to solve their own socially disadvantaged situation. Therefore, the standards stress the orientation towards the personal goals of services users, which allows that abstract ideas such as dignity, full life, etc. can become quite specific, as well as the active participation of service user on decision making and providing the services to them. The quality standards described what a quality service should look like. They are a set of measurable and verifiable criteria, they purpose is to allow in a demonstrable way to asses the quality of the service provided. The most important indicator for the evaluation of services, however, is how the provided service project into the life of the people who receive it. In accordance with the new Act on Social Services, from 1.1.2007, all service providers must implement the standards for quality in social services.
ER  -

KUBALČÍKOVÁ, Kateřina. The standards for quality in social services in the Czech Republic: Towards active role of service's users. In \textit{Active Ageing - A multidisciplinary challenge. International Conference on Gerontological Social Work. The West University of Timisoara. Faculty of Sociology and Psychology. Department of Social Work.Timisora, 19.-20.11.2010.}. 2010.

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