Reverse Logistics in Czech Companies: Increasing Interest in
Performance Measurement

J 2012

Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement

ŠKAPA, Radoslav a Alena KLAPALOVÁ

Základní údaje

Originální název

Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement

Autoři

ŠKAPA, Radoslav (203 Česká republika, garant, domácí) a Alena KLAPALOVÁ (203 Česká republika, domácí)

Vydání

Management Research Review, Emerald Group Publishing Limited, 2012, 2040-8269

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50600 5.6 Political science

Stát vydavatele

Spojené státy

Utajení

není předmětem státního či obchodního tajemství

Odkazy

Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement

Kód RIV

RIV/00216224:14560/12:00060273

Organizační jednotka

Ekonomicko-správní fakulta

DOI

http://dx.doi.org/10.1108/01409171211247686

UT WoS

000213417100002

Klíčová slova anglicky

Reverse logistics; reverse flows; performance measurement; survey results

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 30. 7. 2013 16:27, doc. Ing. Radoslav Škapa, Ph.D.

Anotace

V originále

Purpose – This paper explores whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three corporate attributes. The findings were then compared to the results of an older study to describe developments over the past five years, and to evaluate the changes during this time period. Design/Methodology/Approach – This exploratory research is based on data from 102 Czech companies collected in 2009. The basic statistical tests were applied in the analysis. A part of the paper takes the form of longitudinal research. Findings – One third of Czech companies surveyed reported that RL had a positive influence on their profits. A positive relationship between the profitability of RL activities and a company’s strategic focus on RL was also identified. The level of interest by companies in performance measurement has increased; however, the companies tend to focus on the efficiency of RL while the effectiveness is neglected. Research limitations/implications – Managers must acknowledge the issue of proper measurement of RL performance, and involve RL in the planning process if they want to improve it. They should focus more on effectiveness, not just on efficiency. The analyzed data expresses the opinions of executive management, and was not accompanied by financial or production data. Originality/Value – The survey first maps the status of RL performance measurement in the Czech Republic. It finds a relationship between profitability of RL and corporate planning, and it points out that companies focus mainly on RL efficiency, and fail to consider effectiveness in their performance measurement.

Návaznosti

MUNI/A/0905/2009, interní kód MU

Název: Ekonomika a management podniku v globalizovaném prostředí (Akronym: EMP)

Investor: Masarykova univerzita, Ekonomika a management podniku v globalizovaném prostředí, DO R. 2020_Kategorie A - Specifický výzkum - Studentské výzkumné projekty

Citovat

ŠKAPA, Radoslav a Alena KLAPALOVÁ. Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement. Management Research Review. Emerald Group Publishing Limited, 2012, roč. 35, č. 8, s. 676 - 692. ISSN 2040-8269. Dostupné z: https://dx.doi.org/10.1108/01409171211247686.

@article{985910,
   author = {Škapa, Radoslav and Klapalová, Alena},
   article_number = {8},
   doi = {http://dx.doi.org/10.1108/01409171211247686},
   keywords = {Reverse logistics; reverse flows; performance measurement; survey results},
   language = {eng},
   issn = {2040-8269},
   journal = {Management Research Review},
   title = {Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement},
   url = {http://dx.doi.org/10.1108/01409171211247686},
   volume = {35},
   year = {2012}
}

TY  - JOUR
ID  - 985910
AU  - Škapa, Radoslav - Klapalová, Alena
PY  - 2012
TI  - Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement
JF  - Management Research Review
VL  - 35
IS  - 8
SP  - 676 - 692
EP  - 676 - 692
PB  - Emerald Group Publishing Limited
SN  - 20408269
KW  - Reverse logistics
KW  - reverse flows
KW  - performance measurement
KW  - survey results
UR  - http://dx.doi.org/10.1108/01409171211247686
L2  - http://dx.doi.org/10.1108/01409171211247686
N2  - Purpose – This paper explores whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three corporate attributes. The findings were then compared to the results of an older study to describe developments over the past five years, and to evaluate the changes during this time period. Design/Methodology/Approach – This exploratory research is based on data from 102 Czech companies collected in 2009. The basic statistical tests were applied in the analysis. A part of the paper takes the form of longitudinal research. Findings – One third of Czech companies surveyed reported that RL had a positive influence on their profits. A positive relationship between the profitability of RL activities and a company’s strategic focus on RL was also identified. The level of interest by companies in performance measurement has increased; however, the companies tend to focus on the efficiency of RL while the effectiveness is neglected. Research limitations/implications – Managers must acknowledge the issue of proper measurement of RL performance, and involve RL in the planning process if they want to improve it. They should focus more on effectiveness, not just on efficiency. The analyzed data expresses the opinions of executive management, and was not accompanied by financial or production data. Originality/Value – The survey first maps the status of RL performance measurement in the Czech Republic. It finds a relationship between profitability of RL and corporate planning, and it points out that companies focus mainly on RL efficiency, and fail to consider effectiveness in their performance measurement.
ER  -

ŠKAPA, Radoslav a Alena KLAPALOVÁ. Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement. \textit{Management Research Review}. Emerald Group Publishing Limited, 2012, roč.~35, č.~8, s.~676 - 692. ISSN~2040-8269. Dostupné z: https://dx.doi.org/10.1108/01409171211247686.

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