PV202 Service Systems Laboratory

Faculty of Informatics
Autumn 2012
Extent and Intensity
0/0/2. 2 credit(s). Recommended Type of Completion: k (colloquium). Other types of completion: z (credit).
Ing. Leonard Walletzký, Ph.D. (lecturer)
RNDr. Zdenko Staníček, Ph.D. (lecturer)
Mgr. Jitka Kitner (assistant)
Mgr. Igor Krnáč (assistant)
Guaranteed by
prof. RNDr. Luděk Matyska, CSc.
Department of Computer Systems and Communications - Faculty of Informatics
Supplier department: Department of Computer Systems and Communications - Faculty of Informatics
Tue 18:00–19:50 C525
PB114 Data Modelling I && SOUHLAS
Preconditions for this course are: (1) capability of autonomous work; (2) a brief description (approx. 10 sentences) of interest in the application for acceptance; (3) English; (4) wish to work as a member of a team; (5) acceptance of the application by the Head of the Laboratory (Zdenko Staníček).
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 20 student(s).
Current registration and enrolment status: enrolled: 0/20, only registered: 0/20, only registered with preference (fields directly associated with the programme): 0/20
fields of study / plans the course is directly associated with
there are 36 fields of study the course is directly associated with, display
Course objectives
Research and development in service systems from the human side of the problem. At the end of the course students should be able:
to understand principles of building firms as service systems;
to understand oneself and to understand the basic drivers of human behavior;
to be able to design a firm as a viable system.
  • Utilisation of domain understanding and modeling patterns together with project, program, portfolio management competences.
  • Development and verification of service systems and their utilisation in various domains in practice.
  • Special books and journal issues will be red and together discussed.
  • Course is done in workshops combined with autonomous team-work. Students will present selected topics.
  • Prochazka, Filip. Universal Information Robots a way to the effective utilisation of cyberspace. 2006. PhD dissertation.
  • Stanicek, Zdenko: SSME* - Service Systems, Modeling, Execution, Education. Manuscript
  • G. Golinelli: Viable System Approach
Teaching methods
reading, homework and presentations
Assessment methods
final report about achieved results, class presentation.
Language of instruction
Further Comments
The course is taught each semester.
The course is also listed under the following terms Spring 2007, Autumn 2007, Spring 2008, Autumn 2008, Spring 2009, Autumn 2009, Spring 2010, Autumn 2010, Spring 2011, Autumn 2011, Spring 2012, Spring 2013, Spring 2015, Spring 2016, Autumn 2016, Spring 2017, Autumn 2017, Spring 2018, Autumn 2018, Spring 2019, Autumn 2019, Spring 2020, Autumn 2020, Spring 2021, Autumn 2021, Spring 2022.
  • Enrolment Statistics (Autumn 2012, recent)
  • Permalink: https://is.muni.cz/course/fi/autumn2012/PV202