2014
THE MANAGERIAL CONCEPTS OF THE QUALITY AND PERFORMANCE AND THEIR INTEGRATION IN THE SPORTS ORGANIZATIONS
NOVÁ, JanaZákladní údaje
Originální název
THE MANAGERIAL CONCEPTS OF THE QUALITY AND PERFORMANCE AND THEIR INTEGRATION IN THE SPORTS ORGANIZATIONS
Autoři
NOVÁ, Jana (703 Slovensko, garant, domácí)
Vydání
Podgorica, ČASOPIS ZA SPORT, FIZIČKO VASPITANJE I ZDRAVLJE - SPORT MONT, od s. 73-80, 8 s. 2014
Nakladatel
Crnogorska sportska akademija - Podgorica
Další údaje
Jazyk
angličtina
Typ výsledku
Stať ve sborníku
Obor
50600 5.6 Political science
Stát vydavatele
Česká republika
Utajení
není předmětem státního či obchodního tajemství
Forma vydání
elektronická verze "online"
Kód RIV
RIV/00216224:14510/14:00076095
Organizační jednotka
Fakulta sportovních studií
ISSN
Klíčová slova anglicky
Quality; Performance; Sports Organizations; Integrated Framework
Štítky
Příznaky
Mezinárodní význam
Změněno: 9. 4. 2015 23:31, Ing. Jana Nová, PhD., MBA
Anotace
V originále
The sports organizations are nowadays more than ever confronted with the requirements to deliver the outcomes of the best value for the price and be able to confirm the best possible spending of the public and sponsorship funds. The variety of the consumers and customers in sport expect to be provided or to be a part of the sports products and services that offer the excitement, fun and worthy and pleasurable experience. The customers in sport are not only the participants in sport or the spectators of sport but also members, employees, and volunteers who work in sport governing organizations, in special interests clubs, in commercial sport clubs, in professional sport franchises, and in political sport organizations (Mawson,1993). Managing such a variety of different customers and requirements requires the complex approach toward the quality and performance. To develop the both, the quality management system and performance management system must be implemented. This enables a sport organisation to achieve the goals and objectives in compliance with the external and internal expectations stemming from the complex sport environment.