ROSSI, Bruno, Barbara RUSSO a Giancarlo SUCCI. Path Dependent Stochastic Models to Detect Planned and Actual Technology Use: a case study of OpenOffice. Information and software technology. Elsevier, 2011, roč. 53, č. 11, s. 1209-1226, 17 s. Dostupné z: https://dx.doi.org/10.1016/j.infsof.2011.05.002. |
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@article{1202168, author = {Rossi, Bruno and Russo, Barbara and Succi, Giancarlo}, article_number = {11}, doi = {http://dx.doi.org/10.1016/j.infsof.2011.05.002}, keywords = {Technology adoption; Path dependence; Urn models; Actual use of technology}, journal = {Information and software technology}, title = {Path Dependent Stochastic Models to Detect Planned and Actual Technology Use: a case study of OpenOffice}, volume = {53}, year = {2011} }
TY - JOUR ID - 1202168 AU - Rossi, Bruno - Russo, Barbara - Succi, Giancarlo PY - 2011 TI - Path Dependent Stochastic Models to Detect Planned and Actual Technology Use: a case study of OpenOffice JF - Information and software technology VL - 53 IS - 11 SP - 1209-1226 EP - 1209-1226 PB - Elsevier KW - Technology adoption KW - Path dependence KW - Urn models KW - Actual use of technology N2 - Context Adopting IT innovation in organizations is a complex decision process driven by technical, social and economic issues. Thus, those organizations that decide to adopt innovation take a decision of uncertain success of implementation, as the actual use of a new technology might not be the one expected. The misalignment between planned and effective use of innovation is called assimilation gap. Objective This research aims at defining a quantitative instrument for measuring the assimilation gap and applying it to the case of the adoption of OSS. Method In this paper, we use the theory of path dependence and increasing returns of Arthur. In particular, we model the use of software applications (planned or actual) by stochastic processes defined by the daily amounts of files created with the applications. We quantify the assimilation gap by comparing the resulting models by measures of proximity. Results We apply and validate our method to a real case study of introduction of OpenOffice. We have found a gap between the planned and the effective use despite well-defined directives to use the new OS technology. These findings suggest a need of strategy re-calibration that takes into account environmental factors and individual attitudes. Conclusions The theory of path dependence is a valid instrument to model the assimilation gap provided information on strategy toward innovation and quantitative data on actual use are available. ER -
ROSSI, Bruno, Barbara RUSSO a Giancarlo SUCCI. Path Dependent Stochastic Models to Detect Planned and Actual Technology Use: a case study of OpenOffice. \textit{Information and software technology}. Elsevier, 2011, roč.~53, č.~11, s.~1209-1226, 17 s. Dostupné z: https://dx.doi.org/10.1016/j.infsof.2011.05.002.
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