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@inbook{1298492,
author = {Klapalová, Alena and Škapa, Radoslav},
address = {Cham},
booktitle = {Supply Chain Design and Management for Emerging Markets Learning from Countries and Regions},
doi = {http://dx.doi.org/10.1007/978-3-319-05765-1_12},
edition = {1st},
editor = {Piotrowicz Wojciech, Cuthbertson Richard},
keywords = {reverse flows management; survey; case studies},
howpublished = {tištěná verze "print"},
language = {eng},
location = {Cham},
isbn = {978-3-319-05765-1},
pages = {311-345},
publisher = {Springer},
title = {Companies Approach to Reverse Flows Management: The Case of the Czech Republic},
year = {2015}
}
TY - CHAP
ID - 1298492
AU - Klapalová, Alena - Škapa, Radoslav
PY - 2015
TI - Companies Approach to Reverse Flows Management: The Case of the Czech Republic
VL - Neuveden
PB - Springer
CY - Cham
SN - 9783319057651
KW - reverse flows management
KW - survey
KW - case studies
N2 - In this chapter the answers to the fundamental questions of the management of reverse flows using the example of the Czech Republic are presented, namely on the basis of collected data and information from the long-term empirical research carried out between managers of 150 Czech companies. The first question is why reverse flows are generated, and why do companies pay or not pay attention to them. Furthermore, who carries out the processes associated with these flows and how they are realized, whereas part of this question is, how the performance of these processes and their economic consequences for businesses are monitored. Three accompanying mini-case studies contribute to a better understanding of the present knowledge targeted at reverse logistics management practices.
ER -
KLAPALOVÁ, Alena a Radoslav ŠKAPA. Companies Approach to Reverse Flows Management: The Case of the Czech Republic. In Piotrowicz Wojciech, Cuthbertson Richard. \textit{Supply Chain Design and Management for Emerging Markets Learning from Countries and Regions}. 1st. Cham: Springer, 2015, s.~311-345. ISBN~978-3-319-05765-1. Dostupné z: https://dx.doi.org/10.1007/978-3-319-05765-1\_{}12.
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