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@inproceedings{1315324,
author = {Krčál, Michal},
address = {Olomouc},
booktitle = {Knowledge for Market Use 2015: Women in business in the past and present},
editor = {Pavla Slavíčková a Jaromír Tomčík},
keywords = {Knowledge management; Reverse logistics; benefits},
howpublished = {elektronická verze "online"},
language = {eng},
location = {Olomouc},
isbn = {978-80-87533-12-3},
pages = {472 - 482},
publisher = {Societas Scientiarum Olomucensis II},
title = {Knowledge Management and Reverse Logistics Processes: Explorative survey},
url = {http://knowledgeconference.upol.cz/downloads/2015-Sbornik_Znalosti.pdf},
year = {2015}
}
TY - JOUR
ID - 1315324
AU - Krčál, Michal
PY - 2015
TI - Knowledge Management and Reverse Logistics Processes: Explorative survey
PB - Societas Scientiarum Olomucensis II
CY - Olomouc
SN - 9788087533123
KW - Knowledge management
KW - Reverse logistics
KW - benefits
UR - http://knowledgeconference.upol.cz/downloads/2015-Sbornik_Znalosti.pdf
L2 - http://knowledgeconference.upol.cz/downloads/2015-Sbornik_Znalosti.pdf
N2 - Reverse logistics (RL) attracts increasing attention of practitioners and academicians. However, some aspects of RL have not been studied yet. One of these aspects is Knowledge management (KM). Very few studies are focused on KM in the area of RL, although benefits of KM are discussed in most business management research fields. This study tries to fill this gap by introducing the results of cross-industry exploratory survey. The data were gathered from 55 Czech and Slovak companies. The data show relationships between KM aspects, RL process formalization and RL benefits. According to results, research questions and hypotheses for further research are suggested.
ER -
KRČÁL, Michal. Knowledge Management and Reverse Logistics Processes: Explorative survey. Online. In Pavla Slavíčková a Jaromír Tomčík. \textit{Knowledge for Market Use 2015: Women in business in the past and present}. Olomouc: Societas Scientiarum Olomucensis II, 2015, s.~472 - 482. ISBN~978-80-87533-12-3.
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