Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice

GATARIK, Eva. Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice. Management. 2015, roč. 10, č. 3, s. 255-271. ISSN 1854-4231.

Základní údaje

• Originální název: Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice
• Autoři: GATARIK, Eva (203 Česká republika, garant, domácí).
• Vydání: Management, 2015, 1854-4231.

Další údaje

• Originální jazyk: angličtina
• Typ výsledku: Článek v odborném periodiku
• Obor: 50600 5.6 Political science
• Stát vydavatele: Slovinsko
• Utajení: není předmětem státního či obchodního tajemství
• WWW: URL
• Kód RIV: RIV/00216224:14560/15:00085461
• Organizační jednotka: Ekonomicko-správní fakulta
• Klíčová slova anglicky: skilful performance; organizational knowledge; organizational learning; sense making; Language-Information-Reality framework

Anotace

Pointing out flaws and errors can be a risky pastime for employees, particularly when the information therein conflicts with rules, routines and theories held dear by management. However, skilful performance is not about strictly adhering to such established rules, routines and theories when seeking ways out of problem situations. This contribution argues that skilful performance arises out of the practice of shared meaning rather than punctiliousness. Especially in the event of uncertainty, equivocation and doubt, people in organizations should not just apply given rules, but also jointly classify, interpret and transform observed data into new knowledge that feeds back, so that subsequent action and its justification can tap into the prevailing business climate, reduce ambiguity, and offer prospects that are more exciting. A holistic approach is proposed that may also assist in the construction, processing and justification of knowledge, establishing meaning within an organization in order to improve organizational performance in the long term. Finally, a specific case of redevelopment in an sme illustrates the argument.

Návaznosti

• MUNI/A/1142/2014, interní kód MU: Název: Výzkum organizační epistemologie vysoce spolehlivých organizací (High reliability organizations) (Akronym: Epistemologie HROs)

Investor: Masarykova univerzita, Výzkum organizační epistemologie vysoce spolehlivých organizací (High reliability organizations), DO R. 2020_Kategorie A - Specifický výzkum - Studentské výzkumné projekty