The effect of communication channels on promise-making and
promise-keeping: Experimental evidence

J 2017

The effect of communication channels on promise-making and promise-keeping: Experimental evidence

REGGIANI, Tommaso a Julian CONRADS

Základní údaje

Originální název

The effect of communication channels on promise-making and promise-keeping: Experimental evidence

Autoři

REGGIANI, Tommaso a Julian CONRADS

Vydání

Journal of Economic Interaction and Coordination, USA, Springer, 2017, 1860-711X

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50200 5.2 Economics and Business

Stát vydavatele

Spojené státy

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Impakt faktor

Impact factor: 1.250

DOI

http://dx.doi.org/10.1007/s11403-016-0177-9

UT WoS

000408412700006

EID Scopus

2-s2.0-84988345129

Klíčová slova anglicky

Promises - Communication - Helping - Experimental economics - Organizational behavior

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 7. 10. 2022 16:59, Mgr. Pavlína Kurková

Anotace

V originále

In modern organizations, new communication channels are reshaping the way in which people get in touch, interact and cooperate. This paper, adopting an experimental economics framework, investigates the effect of different communication channels on promise-making and promise-keeping in an organizational context. Inspired by Ellingsen and Johannesson (Econ J 114:397–420, 2004), five experimental treatments differ with respect to the communication channel employed to solicit a promise of cooperation, i.e., face-to-face, phone call, chat room, and two different sorts of computer-mediated communication. The more direct and synchronous (face-to-face, phone, chat room) the interpersonal interaction is, the higher the propensity of an agent to make a promise. Treatment effects, however, vanish if we then look at the actual promise-keeping rates across treatments, as more indirect channels (computer-mediated) do not perform statistically worse than the direct and synchronous channels.

Citovat

REGGIANI, Tommaso a Julian CONRADS. The effect of communication channels on promise-making and promise-keeping: Experimental evidence. Journal of Economic Interaction and Coordination. USA: Springer, 2017, roč. 12, č. 3, s. 595-611, 15 s. ISSN 1860-711X. Dostupné z: https://dx.doi.org/10.1007/s11403-016-0177-9.

@article{1389123,
   author = {Reggiani, Tommaso and Conrads, Julian},
   article_location = {USA},
   article_number = {3},
   doi = {http://dx.doi.org/10.1007/s11403-016-0177-9},
   keywords = {Promises - Communication - Helping - Experimental economics - Organizational behavior},
   language = {eng},
   issn = {1860-711X},
   journal = {Journal of Economic Interaction and Coordination},
   title = {The effect of communication channels on promise-making and promise-keeping: Experimental evidence},
   url = {https://link.springer.com/article/10.1007/s11403-016-0177-9},
   volume = {12},
   year = {2017}
}

TY  - JOUR
ID  - 1389123
AU  - Reggiani, Tommaso - Conrads, Julian
PY  - 2017
TI  - The effect of communication channels on promise-making and promise-keeping: Experimental evidence
JF  - Journal of Economic Interaction and Coordination
VL  - 12
IS  - 3
SP  - 595-611
EP  - 595-611
PB  - Springer
SN  - 1860711X
KW  - Promises - Communication - Helping  - Experimental economics - Organizational behavior
UR  - https://link.springer.com/article/10.1007/s11403-016-0177-9
L2  - https://link.springer.com/article/10.1007/s11403-016-0177-9
N2  - In modern organizations, new communication channels are reshaping the way in which people get in touch, interact and cooperate. This paper, adopting an experimental economics framework, investigates the effect of different communication channels on promise-making and promise-keeping in an organizational context. Inspired by Ellingsen and Johannesson (Econ J 114:397–420, 2004), five experimental treatments differ with respect to the communication channel employed to solicit a promise of cooperation, i.e., face-to-face, phone call, chat room, and two different sorts of computer-mediated communication. The more direct and synchronous (face-to-face, phone, chat room) the interpersonal interaction is, the higher the propensity of an agent to make a promise. Treatment effects, however, vanish if we then look at the actual promise-keeping rates across treatments, as more indirect channels (computer-mediated) do not perform statistically worse than the direct and synchronous channels.
ER  -

REGGIANI, Tommaso a Julian CONRADS. The effect of communication channels on promise-making and promise-keeping: Experimental evidence. \textit{Journal of Economic Interaction and Coordination}. USA: Springer, 2017, roč.~12, č.~3, s.~595-611, 15 s. ISSN~1860-711X. Dostupné z: https://dx.doi.org/10.1007/s11403-016-0177-9.

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