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@inbook{1404554,
author = {Walletzký, Leonard and Bühnová, Barbora and Carrubbo, Luca},
address = {Cham, Germany},
booktitle = {Social Dynamics in a Systems Perspective},
doi = {http://dx.doi.org/10.1007/978-3-319-61967-5_5},
keywords = {Smart City; Service research; Smart service systems; Win-win logic},
howpublished = {tištěná verze "print"},
language = {eng},
location = {Cham, Germany},
isbn = {978-3-319-61966-8},
pages = {85-98},
publisher = {Springer},
title = {Value-Driven Conceptualization of Services in the Smart City: A Layered Approach},
year = {2018}
}
TY - CHAP
ID - 1404554
AU - Walletzký, Leonard - Bühnová, Barbora - Carrubbo, Luca
PY - 2018
TI - Value-Driven Conceptualization of Services in the Smart City: A Layered Approach
VL - Neuveden
PB - Springer
CY - Cham, Germany
SN - 9783319619668
KW - Smart City
KW - Service research
KW - Smart service systems
KW - Win-win logic
N2 - The services that form a Smart City are nowadays considered in isolation, both in theory and in practice. Moreover, services on different levels of abstraction (key services vs. supportive services) are often depicted side by side without understanding that one is the supportive pillar for one another. This paper identifies the benefits of an integrated view that not only interconnects the services, but also identifies joint layers that they rely on, which helps us to understand the impact of the underlying IT services and the infrastructure they rely on.
ER -
WALLETZKÝ, Leonard, Barbora BÜHNOVÁ a Luca CARRUBBO. Value-Driven Conceptualization of Services in the Smart City: A Layered Approach. In \textit{Social Dynamics in a Systems Perspective}. Cham, Germany: Springer. s.~85-98. ISBN~978-3-319-61966-8. doi:10.1007/978-3-319-61967-5\_{}5. 2018.
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