WALLETZKÝ, Leonard, Luca CARUBBO a Mouzhi GE. Modelling Service Design and Complexity for Multi-contextual Applications in Smart Cities. In 2019 23rd International Conference on System Theory, Control and Computing (ICSTCC). Sinaia, Romania: IEEE, 2019. s. 101-106. ISBN 978-1-7281-0699-1. doi:10.1109/ICSTCC.2019.8885800.
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Základní údaje
Originální název Modelling Service Design and Complexity for Multi-contextual Applications in Smart Cities
Autoři WALLETZKÝ, Leonard (203 Česká republika, garant, domácí), Luca CARUBBO (380 Itálie) a Mouzhi GE (156 Čína, domácí).
Vydání Sinaia, Romania, 2019 23rd International Conference on System Theory, Control and Computing (ICSTCC), od s. 101-106, 6 s. 2019.
Nakladatel IEEE
Další údaje
Originální jazyk angličtina
Typ výsledku Stať ve sborníku
Obor 10201 Computer sciences, information science, bioinformatics
Stát vydavatele Rumunsko
Utajení není předmětem státního či obchodního tajemství
Forma vydání elektronická verze "online"
WWW URL
Kód RIV RIV/00216224:14330/19:00116359
Organizační jednotka Fakulta informatiky
ISBN 978-1-7281-0699-1
ISSN 2372-1618
Doi http://dx.doi.org/10.1109/ICSTCC.2019.8885800
UT WoS 000590181100018
Klíčová slova anglicky Smart City; Multicontextual Environment; Service Design
Štítky firank_B
Příznaky Mezinárodní význam, Recenzováno
Změnil Změnil: RNDr. Pavel Šmerk, Ph.D., učo 3880. Změněno: 14. 5. 2021 07:07.
Anotace
The paper aims to model and analyse the way how complex services can be designed. The main issue of the complex service design is that stakeholders act within different contexts, because most cases are with more than one value proposition chains of services. The design of such complex services cannot be in isolation from other services in the entire service ecosystem. Therefore, this paper proposes a model to show how the service can be decomposed to atomic elements and how they can be used to design service with a better value proposition for service receivers. One of the most important roles in service modelling is the agent, which can be the provider, collaborator, or receiver of the service. The way how individual agents and teams are organized in the value proposition chain is a key factor for increasing service efficiency. Thus, the agents are usually distributed in different teams, serving for different services in different contexts. However, all those actions can be related, and mostly the relations are affecting the behaviour of agents in different environments. The paper is therefore to address how to describe the role of each agent in a specific context and connect it with the other contexts in service design. In order to validate the model, this paper demonstrates how to model the services in the smart mobility applications.
VytisknoutZobrazeno: 21. 9. 2021 16:28