Upward Influence Tactics: Playful Virtual Reality Approach for
Analysing Human Multi-robot Interaction

D 2022

Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction

GERDENITSCH, Cornelia; Matthias WEINHOFER; Jaison PUTHENKALAM a Simone KRIGLSTEIN

Základní údaje

Originální název

Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction

Autoři

GERDENITSCH, Cornelia; Matthias WEINHOFER; Jaison PUTHENKALAM a Simone KRIGLSTEIN

Vydání

Bremen, Germany, Entertainment Computing – ICEC 2022: 21st IFIP TC 14 International Conference, od s. 76-88, 13 s. 2022

Nakladatel

Springer

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

10201 Computer sciences, information science, bioinformatics

Stát vydavatele

Švýcarsko

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

tištěná verze "print"

Odkazy

URL

Impakt faktor

Impact factor: 0.402 v roce 2005

Označené pro přenos do RIV

Ano

Kód RIV

RIV/00216224:14330/22:00127295

Organizační jednotka

Fakulta informatiky

ISBN

978-3-031-20211-7

ISSN

Klíčová slova anglicky

Virtual reality; Robot; Leadership; Influence tactics; Human robot interaction

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 13. 8. 2025 17:45, Mgr. Petra Trembecká, Ph.D.

Anotace

V originále

The interest, the potential, and also the technical development in artificial intelligence assistants shows us that these will play an essential role in the future of work. Exploring the interaction and communication between human and artificial intelligence (AI) assistants forms the basis for the development of trustworthy and meaningful AI-based systems. In this paper we focused on the question how humans react to AI - more precisely, AI gents as robots - that act to influence human behavior and emotions by using two upward influencing tactics: Ingratiating and Blocking. For this purpose, we developed a playful virtual reality approach that creates a leader-subordinate relationship between humans and the AI agents in a factory environment. We explore how humans react to those agents. Among other things, we found that behaviors that are seen as likable in humans are perceived as distracting in robots (e.g., compliments used by the ingratiating tactic). Further, robots were perceived as a group and not as individuals. Our findings showed us directions and open questions which need to be investigated in future work investigating human-multi-robot interaction at the workplace.

Citovat

GERDENITSCH, Cornelia; Matthias WEINHOFER; Jaison PUTHENKALAM a Simone KRIGLSTEIN. Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction. In Entertainment Computing – ICEC 2022: 21st IFIP TC 14 International Conference. Bremen, Germany: Springer, 2022, s. 76-88. ISBN 978-3-031-20211-7. Dostupné z: https://doi.org/10.1007/978-3-031-20212-4_6.

@inproceedings{2235497,
   author = {Gerdenitsch, Cornelia and Weinhofer, Matthias and Puthenkalam, Jaison and Kriglstein, Simone},
   address = {Bremen, Germany},
   booktitle = {Entertainment Computing – ICEC 2022: 21st IFIP TC 14 International Conference},
   doi = {https://doi.org/10.1007/978-3-031-20212-4_6},
   keywords = {Virtual reality; Robot; Leadership; Influence tactics; Human robot interaction},
   howpublished = {tištěná verze "print"},
   language = {eng},
   location = {Bremen, Germany},
   isbn = {978-3-031-20211-7},
   pages = {76-88},
   publisher = {Springer},
   title = {Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction},
   url = {https://link.springer.com/chapter/10.1007/978-3-031-20212-4_6},
   year = {2022}
}

TY  - CONF
ID  - 2235497
AU  - Gerdenitsch, Cornelia - Weinhofer, Matthias - Puthenkalam, Jaison - Kriglstein, Simone
PY  - 2022
TI  - Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction
PB  - Springer
CY  - Bremen, Germany
SN  - 9783031202117
KW  - Virtual reality
KW  - Robot
KW  - Leadership
KW  - Influence tactics
KW  - Human robot interaction
UR  - https://link.springer.com/chapter/10.1007/978-3-031-20212-4_6
N2  - The interest, the potential, and also the technical development in artificial intelligence assistants shows us that these will play an essential role in the future of work. Exploring the interaction and communication between human and artificial intelligence (AI) assistants forms the basis for the development of trustworthy and meaningful AI-based systems. In this paper we focused on the question how humans react to AI - more precisely, AI gents as robots - that act to influence human behavior and emotions by using two upward influencing tactics: Ingratiating and Blocking. For this purpose, we developed a playful virtual reality approach that creates a leader-subordinate relationship between humans and the AI agents in a factory environment. We explore how humans react to those agents. Among other things, we found that behaviors that are seen as likable in humans are perceived as distracting in robots (e.g., compliments used by the ingratiating tactic). Further, robots were perceived as a group and not as individuals. Our findings showed us directions and open questions which need to be investigated in future work investigating human-multi-robot interaction at the workplace.
ER  -

GERDENITSCH, Cornelia; Matthias WEINHOFER; Jaison PUTHENKALAM a Simone KRIGLSTEIN. Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction. In \textit{Entertainment Computing – ICEC 2022: 21st IFIP TC 14 International Conference}. Bremen, Germany: Springer, 2022, s.~76-88. ISBN~978-3-031-20211-7. Dostupné z: https://doi.org/10.1007/978-3-031-20212-4\_{}6.

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