Management of Smart City in Lens of Viable System Approach

D 2021

Management of Smart City in Lens of Viable System Approach

WALLETZKÝ, Leonard; Luca CARRUBBO a Františka ROMANOVSKÁ

Základní údaje

Originální název

Management of Smart City in Lens of Viable System Approach

Autoři

WALLETZKÝ, Leonard; Luca CARRUBBO a Františka ROMANOVSKÁ

Vydání

CHAM, ADVANCES IN THE HUMAN SIDE OF SERVICE ENGINEERING (AHFE 2021), od s. 106-114, 9 s. 2021

Nakladatel

SPRINGER INTERNATIONAL PUBLISHING AG

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

10201 Computer sciences, information science, bioinformatics

Stát vydavatele

Německo

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

elektronická verze "online"

Označené pro přenos do RIV

Ano

Kód RIV

RIV/00216224:14330/21:00131450

Organizační jednotka

Fakulta informatiky

ISBN

978-3-030-80839-6

ISSN

Klíčová slova anglicky

Smart city; Multicontextual view; Smart services; Service-dominant logic; ITIL; Smart Services Management

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 18. 8. 2023 16:14, RNDr. Pavel Šmerk, Ph.D.

Anotace

V originále

In Smart Cities, there are various contexts and dynamic changes that create complexity and uncertainty for designing the city services. The lack of contextual analysis can cause this to understand how a city should be prepared to accommodate various contexts. Therefore, in this paper, we take the lens of viable systems approach and analyze how the systems and contexts are interconnected and affecting each other. The understanding of the way of connectivity among systems and context will be presented as a critical aspect of city resilience; however, the paper will reflect the position of resilience in the environment of other goals and services of the city. This paper further revisits the smart city layers and services to highlight the connections among different services. To address the contextual changes, to cover the problems with the management of such a complicated environment, IT Service Management applications will be presented.

Citovat

WALLETZKÝ, Leonard; Luca CARRUBBO a Františka ROMANOVSKÁ. Management of Smart City in Lens of Viable System Approach. Online. In 978-3-030-80840-2. ADVANCES IN THE HUMAN SIDE OF SERVICE ENGINEERING (AHFE 2021). CHAM: SPRINGER INTERNATIONAL PUBLISHING AG, 2021, s. 106-114. ISBN 978-3-030-80839-6. Dostupné z: https://doi.org/10.1007/978-3-030-80840-2_11.

@inproceedings{2302941,
   author = {Walletzký, Leonard and Carrubbo, Luca and Romanovská, Františka},
   address = {CHAM},
   booktitle = {ADVANCES IN THE HUMAN SIDE OF SERVICE ENGINEERING (AHFE 2021)},
   doi = {https://doi.org/10.1007/978-3-030-80840-2_11},
   editor = {978-3-030-80840-2},
   keywords = {Smart city; Multicontextual view; Smart services; Service-dominant logic; ITIL; Smart Services Management},
   howpublished = {elektronická verze "online"},
   language = {eng},
   location = {CHAM},
   isbn = {978-3-030-80839-6},
   pages = {106-114},
   publisher = {SPRINGER INTERNATIONAL PUBLISHING AG},
   title = {Management of Smart City in Lens of Viable System Approach},
   year = {2021}
}

TY  - CONF
ID  - 2302941
AU  - Walletzký, Leonard - Carrubbo, Luca - Romanovská, Františka
PY  - 2021
TI  - Management of Smart City in Lens of Viable System Approach
PB  - SPRINGER INTERNATIONAL PUBLISHING AG
CY  - CHAM
SN  - 9783030808396
KW  - Smart city
KW  - Multicontextual view
KW  - Smart services
KW  - Service-dominant logic
KW  - ITIL
KW  - Smart Services Management
N2  - In Smart Cities, there are various contexts and dynamic changes that create complexity and uncertainty for designing the city services. The lack of contextual analysis can cause this to understand how a city should be prepared to accommodate various contexts. Therefore, in this paper, we take the lens of viable systems approach and analyze how the systems and contexts are interconnected and affecting each other. The understanding of the way of connectivity among systems and context will be presented as a critical aspect of city resilience; however, the paper will reflect the position of resilience in the environment of other goals and services of the city. This paper further revisits the smart city layers and services to highlight the connections among different services. To address the contextual changes, to cover the problems with the management of such a complicated environment, IT Service Management applications will be presented.
ER  -

WALLETZKÝ, Leonard; Luca CARRUBBO a Františka ROMANOVSKÁ. Management of Smart City in Lens of Viable System Approach. Online. In 978-3-030-80840-2. \textit{ADVANCES IN THE HUMAN SIDE OF SERVICE ENGINEERING (AHFE 2021)}. CHAM: SPRINGER INTERNATIONAL PUBLISHING AG, 2021, s.~106-114. ISBN~978-3-030-80839-6. Dostupné z: https://doi.org/10.1007/978-3-030-80840-2\_{}11.

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