General principles of communication among nurses in a long-term
care unit: a best practice implementation project

J 2025

General principles of communication among nurses in a long-term care unit: a best practice implementation project

FELIZARDO, Helena; Daniela CARDOSO; Paula NOGUEIRA; Joana BASTOS; Daniela CASIMIRO et al.

Základní údaje

Originální název

General principles of communication among nurses in a long-term care unit: a best practice implementation project

Autoři

FELIZARDO, Helena; Daniela CARDOSO; Paula NOGUEIRA; Joana BASTOS; Daniela CASIMIRO; Pedro NOGUEIRA; Ana Filipa CARDOSO; Joao APOSTOLO; Tereza VRBOVÁ; Miloslav KLUGAR a Jitka KLUGAROVÁ

Vydání

JBI Evidence Implementation, PHILADELPHIA, LIPPINCOTT WILLIAMS & WILKINS, 2025, 2691-3321

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

30307 Nursing

Stát vydavatele

Spojené státy

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Impakt faktor

Impact factor: 1.100 v roce 2024

Označené pro přenos do RIV

Ano

Kód RIV

RIV/00216224:14110/25:00141106

Organizační jednotka

Lékařská fakulta

Klíčová slova anglicky

clinical audit; evidence-based practice; implementation; long-term care; nurse communication

Štítky

14119612, rivok

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 5. 5. 2025 14:45, Mgr. Tereza Miškechová

Anotace

V originále

Introduction:In health care, effective communication enhances teamwork and safety by minimizing adverse events. Evidence suggests that ongoing education should include communication skills training, as interprofessional communication relies on tools that facilitate seamless interaction.Objective:This project aimed to improve communication practices among nurses in a long-term care unit by promoting evidence-based recommendations.Methods:This project followed the seven phases proposed by the JBI Evidence Implementation Framework. This framework is grounded in an audit, feedback, and re-audit process, along with a structured approach to addressing barriers to compliance with best practices. JBI's Practical Application of Clinical Evidence System (PACES) and Getting Research into Practice (GRiP) approach were also used.Results:A baseline audit was conducted focusing on three audit criteria. Compliance was measured by observing 250 handovers and administering a questionnaire to 14 nurses. After analyzing the results, the nursing team identified barriers and designed strategies to promote change, such as educational sessions and a focus group. The results of the follow-up audit showed significant improvements across all criteria. Nurses received training in communication for Criterion 1, which improved from 0% to 78%. For Criterion 2, training in teamwork and conflict management improved from 21% to 50%. For Criterion 3, the use of a structured communication tool (ISBAR) during handovers improved from 43.6% to 91%.Conclusions:The nursing team's involvement enabled effective change. Adapting ISBAR to a long-term care unit was an unexpected goal. The next objective is to refine and share it with similar units. Integrating communication training into health care institutions' priorities is crucial, and future audits will ensure sustainability.Spanish abstract:http://links.lww.com/IJEBH/A295

Citovat

FELIZARDO, Helena; Daniela CARDOSO; Paula NOGUEIRA; Joana BASTOS; Daniela CASIMIRO; Pedro NOGUEIRA; Ana Filipa CARDOSO; Joao APOSTOLO; Tereza VRBOVÁ; Miloslav KLUGAR a Jitka KLUGAROVÁ. General principles of communication among nurses in a long-term care unit: a best practice implementation project. JBI Evidence Implementation. PHILADELPHIA: LIPPINCOTT WILLIAMS & WILKINS, 2025, roč. 23, January 2025, s. "S1"-"S8", 8 s. ISSN 2691-3321. Dostupné z: https://doi.org/10.1097/XEB.0000000000000482.

@article{2494937,
   author = {Felizardo, Helena and Cardoso, Daniela and Nogueira, Paula and Bastos, Joana and Casimiro, Daniela and Nogueira, Pedro and Cardoso, Ana Filipa and Apostolo, Joao and Vrbová, Tereza and Klugar, Miloslav and Klugarová, Jitka},
   article_location = {PHILADELPHIA},
   article_number = {January 2025},
   doi = {https://doi.org/10.1097/XEB.0000000000000482},
   keywords = {clinical audit; evidence-based practice; implementation; long-term care; nurse communication},
   language = {eng},
   issn = {2691-3321},
   journal = {JBI Evidence Implementation},
   title = {General principles of communication among nurses in a long-term care unit: a best practice implementation project},
   url = {https://journals.lww.com/ijebh/abstract/2025/01001/general_principles_of_communication_among_nurses.1.aspx},
   volume = {23},
   year = {2025}
}

TY  - JOUR
ID  - 2494937
AU  - Felizardo, Helena - Cardoso, Daniela - Nogueira, Paula - Bastos, Joana - Casimiro, Daniela - Nogueira, Pedro - Cardoso, Ana Filipa - Apostolo, Joao - Vrbová, Tereza - Klugar, Miloslav - Klugarová, Jitka
PY  - 2025
TI  - General principles of communication among nurses in a long-term care unit: a best practice implementation project
JF  - JBI Evidence Implementation
VL  - 23
IS  - January 2025
SP  - "S1"-"S8"
EP  - "S1"-"S8"
PB  - LIPPINCOTT WILLIAMS & WILKINS
SN  - 26913321
KW  - clinical audit
KW  - evidence-based practice
KW  - implementation
KW  - long-term care
KW  - nurse communication
UR  - https://journals.lww.com/ijebh/abstract/2025/01001/general_principles_of_communication_among_nurses.1.aspx
N2  - Introduction:In health care, effective communication enhances teamwork and safety by minimizing adverse events. Evidence suggests that ongoing education should include communication skills training, as interprofessional communication relies on tools that facilitate seamless interaction.Objective:This project aimed to improve communication practices among nurses in a long-term care unit by promoting evidence-based recommendations.Methods:This project followed the seven phases proposed by the JBI Evidence Implementation Framework. This framework is grounded in an audit, feedback, and re-audit process, along with a structured approach to addressing barriers to compliance with best practices. JBI's Practical Application of Clinical Evidence System (PACES) and Getting Research into Practice (GRiP) approach were also used.Results:A baseline audit was conducted focusing on three audit criteria. Compliance was measured by observing 250 handovers and administering a questionnaire to 14 nurses. After analyzing the results, the nursing team identified barriers and designed strategies to promote change, such as educational sessions and a focus group. The results of the follow-up audit showed significant improvements across all criteria. Nurses received training in communication for Criterion 1, which improved from 0% to 78%. For Criterion 2, training in teamwork and conflict management improved from 21% to 50%. For Criterion 3, the use of a structured communication tool (ISBAR) during handovers improved from 43.6% to 91%.Conclusions:The nursing team's involvement enabled effective change. Adapting ISBAR to a long-term care unit was an unexpected goal. The next objective is to refine and share it with similar units. Integrating communication training into health care institutions' priorities is crucial, and future audits will ensure sustainability.Spanish abstract:http://links.lww.com/IJEBH/A295
ER  -

FELIZARDO, Helena; Daniela CARDOSO; Paula NOGUEIRA; Joana BASTOS; Daniela CASIMIRO; Pedro NOGUEIRA; Ana Filipa CARDOSO; Joao APOSTOLO; Tereza VRBOVÁ; Miloslav KLUGAR a Jitka KLUGAROVÁ. General principles of communication among nurses in a long-term care unit: a best practice implementation project. \textit{JBI Evidence Implementation}. PHILADELPHIA: LIPPINCOTT WILLIAMS \&{} WILKINS, 2025, roč.~23, January 2025, s.~''S1''-''S8'', 8 s. ISSN~2691-3321. Dostupné z: https://doi.org/10.1097/XEB.0000000000000482.

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