Liability for Wrongful Data Deletion in Cloud Services:
Interactions Between the Digital Services Act and the Product
Liability Regime

J 2026

Liability for Wrongful Data Deletion in Cloud Services: Interactions Between the Digital Services Act and the Product Liability Regime

KOUKAL, Pavel

Základní údaje

Originální název

Liability for Wrongful Data Deletion in Cloud Services: Interactions Between the Digital Services Act and the Product Liability Regime

Autoři

KOUKAL, Pavel

Vydání

Jusletter IT, Bern, Weblaw, 2026, 1664-848X

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50501 Law

Stát vydavatele

Švýcarsko

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Označené pro přenos do RIV

Ano

Organizační jednotka

Právnická fakulta

DOI

https://doi.org/10.38023/090b8ef1-720b-4992-b691-799fc4d0f5de

EID Scopus

2-s2.0-11111111111

Klíčová slova anglicky

data deletion; cloud services; Digital Services Act; product liability; automated content moderation

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 30. 7. 2026 01:42, doc. JUDr. Pavel Koukal, Ph.D.

Anotace

V originále

Cloud service providers increasingly integrate automated and AI-driven moderation systems into their infrastructures to identify illegal or policy-infringing content. Although these systems are vital to contemporary digital governance, their deployment introduces substantial risks, particularly in the form of erroneous or disproportionate content removal. Users may find their files deleted, their accounts suspended, or their access restricted without receiving a meaningful explanation or an adequate opportunity to contest such actions. This article examines the liability of cloud service providers for wrongful data deletion under two complementary frameworks: the Digital Services Act, which introduces procedural and diligence-based obligations enforceable through Article 54, and the revised Product Liability Directive, which extends strict liability to defective software and cloud-based services and recognises the destruction or corruption of non-professional data as compensable harm. The analysis demonstrates that these regimes operate cumulatively and cannot be contractually waived, notwithstanding widespread attempts by providers to exclude or limit liability. The article argues that the convergence of the DSA and PLD fundamentally reshapes the legal landscape governing cloud services and imposes a heightened standard of care appropriate for a digital environment increasingly shaped by algorithmic decision-making.

Návaznosti

MUNI/A/1657/2025, interní kód MU

Název: Aktuální výzvy práva duševního vlastnictví v digitálním prostředí

Investor: Masarykova univerzita, Aktuální výzvy práva duševního vlastnictví v digitálním prostředí

Citovat

KOUKAL, Pavel. Liability for Wrongful Data Deletion in Cloud Services: Interactions Between the Digital Services Act and the Product Liability Regime. Jusletter IT. Bern: Weblaw, 2026, roč. 2026, Juli 2026, s. 1-9. ISSN 1664-848X. Dostupné z: https://doi.org/10.38023/090b8ef1-720b-4992-b691-799fc4d0f5de.

@article{2584121,
   author = {Koukal, Pavel},
   article_location = {Bern},
   article_number = {Juli 2026},
   doi = {https://doi.org/10.38023/090b8ef1-720b-4992-b691-799fc4d0f5de},
   keywords = {data deletion; cloud services; Digital Services Act; product liability; automated content moderation},
   language = {eng},
   issn = {1664-848X},
   journal = {Jusletter IT},
   title = {Liability for Wrongful Data Deletion in Cloud Services: Interactions Between the Digital Services Act and the Product Liability Regime},
   url = {https://jusletter-it.weblaw.ch/issues/2026/juli-2026/liability-for-wrongf_fad81a0476.html__ONCE&login=false},
   volume = {2026},
   year = {2026}
}

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AU  - Koukal, Pavel
PY  - 2026
TI  - Liability for Wrongful Data Deletion in Cloud Services: Interactions Between the Digital Services Act and the Product Liability Regime
JF  - Jusletter IT
VL  - 2026
IS  - Juli 2026
SP  - 1-9
EP  - 1-9
PB  - Weblaw
SN  - 1664848X
KW  - data deletion
KW  - cloud services
KW  - Digital Services Act
KW  - product liability
KW  - automated content moderation
UR  - https://jusletter-it.weblaw.ch/issues/2026/juli-2026/liability-for-wrongf_fad81a0476.html__ONCE&login=false
N2  - Cloud service providers increasingly integrate automated and AI-driven moderation systems into their infrastructures to identify illegal or policy-infringing content. Although these systems are vital to contemporary digital governance, their deployment introduces substantial risks, particularly in the form of erroneous or disproportionate content removal. Users may find their files deleted, their accounts suspended, or their access restricted without receiving a meaningful explanation or an adequate opportunity to contest such actions. This article examines the liability of cloud service providers for wrongful data deletion under two complementary frameworks: the Digital Services Act, which introduces procedural and diligence-based obligations enforceable through Article 54, and the revised Product Liability Directive, which extends strict liability to defective software and cloud-based services and recognises the destruction or corruption of non-professional data as compensable harm. The analysis demonstrates that these regimes operate cumulatively and cannot be contractually waived, notwithstanding widespread attempts by providers to exclude or limit liability. The article argues that the convergence of the DSA and PLD fundamentally reshapes the legal landscape governing cloud services and imposes a heightened standard of care appropriate for a digital environment increasingly shaped by algorithmic decision-making.
ER  -

KOUKAL, Pavel. Liability for Wrongful Data Deletion in Cloud Services: Interactions Between the Digital Services Act and the Product Liability Regime. \textit{Jusletter IT}. Bern: Weblaw, 2026, roč.~2026, Juli 2026, s.~1-9. ISSN~1664-848X. Dostupné z: https://doi.org/10.38023/090b8ef1-720b-4992-b691-799fc4d0f5de.

Přehled o publikaci