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@inproceedings{908984,
author = {Škapa, Radoslav and Klapalová, Alena},
booktitle = {RIRL 2010 The 8th International Conference on Logistics and SCM Research},
keywords = {reverse logistics performance cost measurement},
language = {eng},
pages = {186-205},
title = {Reverse logistics in Czech companies: increasing interest in performance management},
url = {http://www.rirl.bem.edu/telechargement/ActesColloque2010/Sustainable_SCM.pdf},
year = {2010}
}
TY - JOUR
ID - 908984
AU - Škapa, Radoslav - Klapalová, Alena
PY - 2010
TI - Reverse logistics in Czech companies: increasing interest in performance management
KW - reverse logistics performance cost measurement
UR - http://www.rirl.bem.edu/telechargement/ActesColloque2010/Sustainable_SCM.pdf
N2 - The aim of the paper is to present preliminary results of a survey that elaborates on various aspects of value creation in reverse logistics (RL); more specifically it sheds light on management’s perception of RL and on different tools companies apply to measure the performance of their reverse logistic systems. The second aim is to compare the current results with similar survey conducted 5 years ago. All things considered, the preliminary results show that the position of RL in the Czech companies has improved.
ER -
ŠKAPA, Radoslav a Alena KLAPALOVÁ. Reverse logistics in Czech companies: increasing interest in performance management. In \textit{RIRL 2010 The 8th International Conference on Logistics and SCM Research}. 2010, s.~186-205.
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