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@book{972393,
author = {Jeston, John and Nelis, Johan},
address = {Amsterdam},
edition = {1. vyd.},
location = {Amsterdam},
isbn = {0-7506-8761-4},
publisher = {Elsevier/Butterworth-Heinemann},
title = {Management by process: a roadmap to sustainable business process management},
year = {2008}
}
TY - BOOK
ID - 972393
AU - Jeston, John - Nelis, Johan
PY - 2008
TI - Management by process: a roadmap to sustainable business process management
PB - Elsevier/Butterworth-Heinemann
CY - Amsterdam
SN - 0750687614
ER -
JESTON, John a Johan NELIS. \textit{Management by process: a roadmap to sustainable business process management}. 1. vyd. Amsterdam: Elsevier/Butterworth-Heinemann, 2008, 303 s. ISBN~0-7506-8761-4.
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