Based on the results of the analysis student will propose a new solution and develop a generic framework and guidelines for a successful integration of newcomers in larger IT service-oriented business companies based on the proven best practices, known methods and operations management experiences so that employers can either standardize or improve the process of integration and significantly shorten the time period during which a newcomer becomes fully independent.

Student will then provide the results obtained after the implementation phase of the project in terms of its usefulness, make a summary (highlighting the most important occurrences) and outline further possible improvements.

Bibliography:

Dalkir, K.: Knowledge management in theory and practice. Oxford, Butterworth-Heinemann 2007, 256 pages Dutrénit, G.: Learning and knowledge management in the firm: from knowledge accumulation to strategic capabilities. Massachusetss, Edward Elgar Publishing 2000, 330 pages Milosevic, Dragan Z.: Project Management ToolBox: Tools and Techniques for the Practicing Project Manager. Oxford, Wiley 2003, 600 pages Goldratt, Eliyahu M.: Theory of Constraints. Great Barrington, North River Press 1999, 160 pages Pyzdek, T., Keller P.: The Six Sigma Handbook. New York, McGraw-Hill 2009 Alvenfors, Adam: INTRODUCTION – INTEGRATION?: On the introduction programs’ importance for the integration of new employees [Student thesis - degree of Bachelor], University of Skövde, School of Technology and Society, Sweden Nielsen Norman Group Report: Usability of Intranet Portals A Report From the Trenches: Experiences From Real-Life Portal Projects, 2010. Document available at http://www.nngroup.com/reports/intranet/portals/ (2010)