MPH_RIOP Operations Management

Faculty of Economics and Administration
Spring 2020
Extent and Intensity
2/2/0. 8 credit(s). Type of Completion: zk (examination).
Ing. Eva Křiváková (seminar tutor)
Ing. Jaromír Skorkovský, CSc. (lecturer)
Ing. Jaromír Skorkovský, CSc. (seminar tutor)
Guaranteed by
Ing. Jaromír Skorkovský, CSc.
Department of Corporate Economy - Faculty of Economics and Administration
Contact Person: Vlasta Radová
Supplier department: Department of Corporate Economy - Faculty of Economics and Administration
Mon 8:00–9:50 P104
  • Timetable of Seminar Groups:
MPH_RIOP/01: Mon 12:00–13:50 VT206, J. Skorkovský
MPH_RIOP/02: Wed 8:00–9:50 VT206, J. Skorkovský
MPH_RIOP/03: Wed 14:00–15:50 VT206, J. Skorkovský
(! BPH_PIS1 Corporate Information Systems ) && (! BPH_PIS2 Corporate Information Systems )
The subject is related to the knowledge acquired in the preparátory courses, particularly the ones based on computer science and economics such as Introduction to computer science and information technologies, Accounting or subjects related to Company management and enterprise processes.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 16 student(s).
Current registration and enrolment status: enrolled: 11/16, only registered: 0/16
fields of study / plans the course is directly associated with
Course objectives
Annotation The course aims to provide the knowledge necessary for understanding the basics of a process engineering. Basic principles and techniques used in operations management are indispensable for understanding the management and planning of manufacturing processes and other logically subsequent operations such as techniques of inventory management and control of subsequent manufacturing processes such as MRP, MRP-II, Drum-Buffer-Rope, Conwip and Lean Manufacturing. The principles and workflow will be presented. As a part of the subject, material and financial flow in production and business will be presented and tested in reality using a modern ERP system. The basics of the methodology used in project management will be revealed particularly taking into consideration ERP implementation projects. Basics of Theory of Constraints (TOC) and its use in management processes and project management will be shown using Critical chain methodology. Case studies with the use of TOC tools will be presented such as P&Q analysis. As a part of the management tools will be presented a used metrics and its classification. These metrics could be used for qualifying and evaluation of operation performance, project successfulness, and efficiency. One of the key methods used in the decision-making process will be presented as well related decision-making methods such as a Hurwitz criterion. Basic principles of business intelligence will be presented in practical and theoretical conditions. Principles of fishbone diagram Ishikawa and its connection to Pareto Analysis will be revealed. The following chapters of the course deal with Little's law, basics of Linear programming and Yield management methods. The main aims of the subject: Understanding the reasons and principles of modern methods and their usage as a nonexpendable tool for operation management (processes); enlargement of optics used in checking, evaluation and solving standard situation and problems, which are indivisible parts of business, distribution and production processes as well as project management; to be able to define problems and pains which have to be solved by customers every day; ability to define and explain essential benefits and bottom lines which could be reached if chosen method is applied and used correctly from the various angles of view; adoption of central relations and function of ERP system; Every student will probably meet these problems in their every day professional practice and the knowledge acquired in this subject will improve their orientation and give them a significant competitive advantage
Learning outcomes
Student will be able to:
- Understanding the reasons and principles of modern methods of operation management ;
- orientation in the ERP market;
- evaluation and solving standard situation and problems, which are an indivisible parts of business processes, manufacturing and project management;
- adoption of main relations and function of ERP system;
- define the benefits of using ERP systems;
- use of methods of operation management in order to suggest optimal solution for customer ;
  • 1.week: Introduction to problems, typical project, and the associated knowledge, used ERP characteristics, basic commands and mastery
  • 2.week: Theory of constraints, ERP characteristics II, Purchase and payables in ERP
  • 3.week: Thinking processes and tool (Current reality tree, Evaporating Cloud tree, Future reality tree, Sales and receivable in ERP
  • 4.week: Critical chain I, multitasking, Advances purchase and sales in ERP
  • 5.week: Critical chain II, buffer management, OLAP, Data Mining and ERP
  • 6.week: Introduction to Inventory and Production management; BOM and routings in ERP, Transfer orders and Locations, General Ledger Journal
  • 7.week: Quality management (Ishikawa and Pareto analysis); 8D reports, Production orders in ERP I
  • 8.week: Six Sigma, Metrics, DBR, Production orders in ERP II
  • 9.week: Case study I (slitting and leveling of steel), Project management in ERP, Kepner -Tregoe Method
  • 10.week: Case study II (hotels), workflow, ERP hand on I
  • 11.week: Case study III (printing industry), Balanced Scorecard, basic use of the simplex method, ERP hands-on II
  • 12.week: Case study IV (production companies), P&Q Analysis, Little´s law, ERP hands-on III
  • 13.week: Revision, workshop, FAQ
    required literature
  • GOLDRATT, Eliyahu M. Kritický řetěz. Translated by Jan Jirák. Vyd. 1. Praha: InterQuality, 1999. 200 s. ISBN 80-902770-0-4. info
  • BASL, Josef, Pavel MAJER and Miroslav ŠMÍRA. Teorie omezení v podnikové praxi : zvyšování výkonnosti podniku nástroji TOC. 1. vyd. Praha: Grada, 2003. 213 s. ISBN 80-247-0613-X. info
    recommended literature
  • VYMĚTAL, Dominik. Informační systémy v podnicích: teorie a praxe projektování. 1. vyd. Praha: Grada, 2009. 142 s. ISBN 9788024730462. info
  • VYMĚTAL, Dominik Dr.Sc. Podnikové informační systémy-ERP (Enterprise Information Systems-ERP). první. Karviná: Slezská univerzita v Opavě, Obchodně- podnikatelská fakulta v Karviné, 2010. 453 pp. ISBN 978-80-7248-618-2. info
  • RUSSELL, Roberta S. and Bernard TAYLOR. Operations management : along the supply chain : international student version. 6th ed. Hoboken: John Wiley & Sons, 2009. xxviii, 77. ISBN 9780470233795. info
  • BASL, Josef. Podnikové informační systémy : podnik v informační společnosti. 1. vyd. Praha: Grada, 2002. 142 s. ISBN 8024702142. info
  • GOLDRATT, Eliyahu M. Late night discussions : on the theory of constraints. Great Barrington: North River Press, 1992. 71 s. ISBN 0884271609. info
Teaching methods
Lectures and seminars, modelling the typical case studies by using chosen ERP system and related discussions, self study, hands-on ERS systems
Assessment methods
For the standard full-time study, the course will be split into 13 blocs of lectures and every block will be 2 hours. Related seminars will also be split into 13 blocks and every block will be 2 hours. The subject is not provided for combined or other forms of study except for full-time study. The complex character of the subject requires, that course switches from lectures to hands-on procedures and vice versa, so the attendance is mandatory for lectures and seminars. In every lesson, the teacher will require a discussion about the subject and will present real case studies from his expertise for a better understanding of the usage of managerial methods and tools. Students could use the latest available network server on which a demo version of an ERP system MS Dynamics NAV is installed. For ERP access students can use their computers or PC installed in public PC rooms in order to check acquired skills during self-study. The student ability to operate the demo version of ERP during seminars will be continuously checked by the teacher. The first part of the final exam will consist of a written part, in which the student will prepare a basis for the subsequent oral exam about managerial methods and the second hands-on part where the student will present a required example of a daily process in ERP. The question will be supplied in advance and will be stored on the university server. The manuals and power points presentation related to every provided chapter will be stored on that server as well as the written materials, which will help to model required processes in the ERP system. Any copying, keeping a record of tests or carrying the tests out, using forbidden aids including any communication devices or any other breach of objectivity of the exam is regarded as a failure to meet the obligations of the subject and as a serious breach of study regulations. As a consequence, the teacher grades the student with "F" and the dean is allowed to initiate disciplinary action, which might lead to the termination of the studies.
Language of instruction
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Information on course enrolment limitations: Není možné se zapsat po absolvování BPH_PIS1 nebo BPH_PIS2
The course is also listed under the following terms Spring 2010, Spring 2011, Spring 2012, Spring 2013, Spring 2014, Spring 2015, Spring 2016, Spring 2017, Spring 2018, Spring 2019, Spring 2021.
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