FF:DESB15 Psychology for designers - Course Information
DESB15 The introduction to psychology for designersFaculty of Arts
- Extent and Intensity
- 1/1/1. 4 credit(s). Type of Completion: zk (examination).
- Mgr. Petra Petráková (lecturer), PhDr. Ladislava Zbiejczuk Suchá, Ph.D. (deputy)
Mgr. Simona Kramosilová (seminar tutor)
- Guaranteed by
- Mgr. Čeněk Šašinka, Ph.D.
Department of Information and Library Studies - Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies - Faculty of Arts
- Course Enrolment Limitations
- The course is only offered to the students of the study fields the course is directly associated with.
The capacity limit for the course is 28 student(s).
Current registration and enrolment status: enrolled: 24/28, only registered: 0/28
- fields of study / plans the course is directly associated with
- Information Services Design (programme FF, B-DIS_)
- Course objectives
- The main goal is to learn tactics for overcoming organizational silos and barriers between the organization and the user.
Be able to apply tools to create a common language between the organization and the customer/organizational silos with each other Tools for common language - boundary objects (canvasses, HMW, methodological workshops...)
Recognize how people in the organization think
The concept of bounded rationality (basics of behavioural economics):
Basic heuristics and biases in decision making, cognitive biases on the part of stakeholders and how to work with them
"Dramatic instincts" and natural fears - acronyms by FactTalk (Hans Rosling)
The politics of nudging, the architecture of choice
Learn communication skills and strategies related to the central mission
Nonviolent communication (Rosenberg)
Psychology of negotiation - ethical and unethical strategies
Persuasion principles (Cialdini and others)
Recognizing and working with manipulation
Communication strategies to foster an atmosphere of cooperation and reciprocity;
Increasing counterparty motivation (e.g. active listening techniques, motivational and coaching conversations) - and those to avoid (e.g. automatic polarization of views)
- Learning outcomes
- Student after completing the course
- knows how to seek opportunities in complex social, business, environmental and information issues
- can search for relevant resources, contacts on specific topics...
- can conduct a simple ideation workshop
- Block 1) Psychology in terms of work in the organization = plans in other people's plans
- Block 2) Psychology in terms of working with the user
- Block 3) Psychology in terms of teamwork
- Block 4) Psychology in terms of working with oneself
- Teaching methods
- - asynchronous lectures
- reading relevant literature
- synchronous reflective seminars
- Assessment methods
- preparation of a case study, presentation
- Language of instruction
- Further comments (probably available only in Czech)
- Study Materials
The course is taught annually.
The course is taught: in blocks.