Evaluating plain language skills among healthcare professionals
in the Czech Republic: a pilot survey

J 2026

Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey

POKORNÁ, Andrea; Petra BÚŘILOVÁ; Dana DOLANOVÁ; Natália BEHARKOVÁ; Banafsheh AMIRI et al.

Základní údaje

Originální název

Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey

Autoři

POKORNÁ, Andrea; Petra BÚŘILOVÁ; Dana DOLANOVÁ; Natália BEHARKOVÁ a Banafsheh AMIRI

Vydání

KONTAKT-JOURNAL OF NURSING AND SOCIAL SCIENCES RELATED TO HEALTH AND ILLNESS, Ceske Budejovice, Univ South Bohemia Ceske Budejovice, Fac Health Social Sciences, 2026, 1212-4117

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

30307 Nursing

Stát vydavatele

Česká republika

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Impakt faktor

Impact factor: 0.500 v roce 2024

Označené pro přenos do RIV

Ano

Organizační jednotka

Lékařská fakulta

Klíčová slova anglicky

Communication skills; Health literacy; Healthcare professionals; Patient-centred care; Plain language; Questionnaire validation

Štítky

14110611

Příznaky

Mezinárodní význam, Recenzováno

Změněno: 29. 9. 2026 12:53, Mgr. Tereza Miškechová

Anotace

V originále

Background: Plain language is essential for safe, patient-centred communication and supports health literacy. However, its practical use among healthcare professionals remains inconsistent. Aim: To assess competencies in plain language use-knowledge, recognition, application, and self-efficacy-among healthcare professionals (HCPs) in the Czech Republic. Methods: A cross-sectional online survey (11/2025-01/2026) was conducted using a 20-item questionnaire focusing on plain-language knowledge. Descriptive statistics and non-parametric tests (Kruskal-Wallis, Dunn's post-hoc, Shapiro-Wilk test) were applied. Results: A total of 347 respondents participated (age 40.40 +/- 11.62 yrs; 90.78% female). Mean scores were 4.69 for knowledge (0-6), 5.61 for recognition (0-6), 2.95 for application (0-4), and 9.20 for self-efficacy (0-16). Recognition skills were consistently high, while application showed greater variability, with the lowest item performance at 49%. No significant differences in knowledge or application were found across education levels. Recognition differed significantly by education (p = 0.03), favouring higher degrees. Applications varied by experience (p < 0.001), with novices outperforming more experienced groups. Conclusion: While HCPs demonstrate strong recognition of plain language principles, gaps remain in their practical application. Targeted training focused on applied communication skills is needed to strengthen patient-centred care.

Návaznosti

NU23-09-00328, projekt VaV

Název: Metodika tvorby laických doporučení k přenosu znalostí na podporu na důkazech založeného rozhodování ve zdravotnictví v České republice

Investor: Ministerstvo zdravotnictví ČR, Metodika tvorby laických doporučení k přenosu znalostí na podporu na důkazech založeného rozhodování ve zdravotnictví v České republice., Podprogram 1 - standardní

Citovat

POKORNÁ, Andrea; Petra BÚŘILOVÁ; Dana DOLANOVÁ; Natália BEHARKOVÁ a Banafsheh AMIRI. Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey. KONTAKT-JOURNAL OF NURSING AND SOCIAL SCIENCES RELATED TO HEALTH AND ILLNESS. Ceske Budejovice: Univ South Bohemia Ceske Budejovice, Fac Health Social Sciences, 2026, roč. 28, č. 3, s. 241-249. ISSN 1212-4117. Dostupné z: https://doi.org/10.32725/kont.2026.053.

@article{2590739,
   author = {Pokorná, Andrea and Búřilová, Petra and Dolanová, Dana and Beharková, Natália and Amiri, Banafsheh},
   article_location = {Ceske Budejovice},
   article_number = {3},
   doi = {https://doi.org/10.32725/kont.2026.053},
   keywords = {Communication skills; Health literacy; Healthcare professionals; Patient-centred care; Plain language; Questionnaire validation},
   language = {eng},
   issn = {1212-4117},
   journal = {KONTAKT-JOURNAL OF NURSING AND SOCIAL SCIENCES RELATED TO HEALTH AND ILLNESS},
   title = {Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey},
   url = {https://kont.zsf.jcu.cz/artkey/knt-202603-0002_evaluating-plain-language-skills-among-healthcare-professionals-in-the-czech-republic-a-pilot-survey.php},
   volume = {28},
   year = {2026}
}

TY  - JOUR
ID  - 2590739
AU  - Pokorná, Andrea - Búřilová, Petra - Dolanová, Dana - Beharková, Natália - Amiri, Banafsheh
PY  - 2026
TI  - Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey
JF  - KONTAKT-JOURNAL OF NURSING AND SOCIAL SCIENCES RELATED TO HEALTH AND ILLNESS
VL  - 28
IS  - 3
SP  - 241-249
EP  - 241-249
PB  - Univ South Bohemia Ceske Budejovice, Fac Health Social Sciences
SN  - 12124117
KW  - Communication skills
KW  - Health literacy
KW  - Healthcare professionals
KW  - Patient-centred care
KW  - Plain language
KW  - Questionnaire validation
UR  - https://kont.zsf.jcu.cz/artkey/knt-202603-0002_evaluating-plain-language-skills-among-healthcare-professionals-in-the-czech-republic-a-pilot-survey.php
N2  - Background: Plain language is essential for safe, patient-centred communication and supports health literacy. However, its practical use among healthcare professionals remains inconsistent. Aim: To assess competencies in plain language use-knowledge, recognition, application, and self-efficacy-among healthcare professionals (HCPs) in the Czech Republic. Methods: A cross-sectional online survey (11/2025-01/2026) was conducted using a 20-item questionnaire focusing on plain-language knowledge. Descriptive statistics and non-parametric tests (Kruskal-Wallis, Dunn's post-hoc, Shapiro-Wilk test) were applied. Results: A total of 347 respondents participated (age 40.40 +/- 11.62 yrs; 90.78% female). Mean scores were 4.69 for knowledge (0-6), 5.61 for recognition (0-6), 2.95 for application (0-4), and 9.20 for self-efficacy (0-16). Recognition skills were consistently high, while application showed greater variability, with the lowest item performance at 49%. No significant differences in knowledge or application were found across education levels. Recognition differed significantly by education (p = 0.03), favouring higher degrees. Applications varied by experience (p < 0.001), with novices outperforming more experienced groups. Conclusion: While HCPs demonstrate strong recognition of plain language principles, gaps remain in their practical application. Targeted training focused on applied communication skills is needed to strengthen patient-centred care.
ER  -

POKORNÁ, Andrea; Petra BÚŘILOVÁ; Dana DOLANOVÁ; Natália BEHARKOVÁ a Banafsheh AMIRI. Evaluating plain language skills among healthcare professionals in the Czech Republic: a pilot survey. \textit{KONTAKT-JOURNAL OF NURSING AND SOCIAL SCIENCES RELATED TO HEALTH AND ILLNESS}. Ceske Budejovice: Univ South Bohemia Ceske Budejovice, Fac Health Social Sciences, 2026, roč.~28, č.~3, s.~241-249. ISSN~1212-4117. Dostupné z: https://doi.org/10.32725/kont.2026.053.

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