MKH_PMAN Operations Management

Faculty of Economics and Administration
Autumn 2016
Extent and Intensity
0/0. 11 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Alena Klapalová, Ph.D. (lecturer)
doc. Ing. Radoslav Škapa, Ph.D. (lecturer)
Guaranteed by
doc. Ing. Radoslav Škapa, Ph.D.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Vlasta Radová
Supplier department: Department of Business Management – Faculty of Economics and Administration
Timetable
Fri 23. 9. 16:20–19:35 P104, Fri 14. 10. 12:50–19:35 P104, Fri 25. 11. 12:50–19:35 P104
Prerequisites
The following courses are recommended as prerequisites: Corporate Economics, , Management, Marketing I, Logistics and Transportation, Corporate Management Systems.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course builds on courses like Marketing, Management, Corporate Economics, Logistics and others, and it focuses on operational (and tactical, to a certain extent) tasks connected with the process of creation in manufacturing and service sector.
At the end of this course, students should be able to:
-interpret the role of operations in the process of value creation;
-explain the linkages between strategic, tactical and operational level of company management;
- design basic production processes and apply the basic methods used in this field;
-explain the basic concepts and tool used by management in production process;
-compare quality management systems applied within companies and quality assurance on a national scale;
-illustrate how operations relates to other business functions.;
Syllabus
  • Topics of the lectures:
  • 1. Operational management and quality
  • 2. Statistical quality management
  • 3. Designing quality products and services
  • 4. Processes, technology, capacity and layout
  • 5. Process management
  • 6. Work and operational management, forecasts
  • 7. Production and services planning, lean production
  • 8. Product and quality management, basic concepts and history
  • 9. TQM and excellence models
  • 10. Quality management systems
  • 11.Methods and techniques used in quality management
  • 12.Institutional framework of quality management
  • 13.Customer and consumer protection system in the Czech Republic and gobally
Literature
    required literature
  • RUSSELL, Roberta S. and Bernard TAYLOR. Operations management : quality and competitiveness in a global environment. 5th ed. Hoboken: Wiley, 2006, xxii, 808. ISBN 0471692093. info
  • MATEIDES, Alexander. Manažérstvo kvality : história, koncepty, metódy. Bratislava: Epos, 2006, 751 s. ISBN 8080576564. info
  • KAVAN, Michal. Výrobní a provozní management. 1. vyd. Praha: Grada, 2002, 424 s. ISBN 8024701995. info
  • TOMEK, Gustav and Věra VÁVROVÁ. Řízení výroby. Vyd. 1. Praha: Grada, 1999, 439 s. ISBN 8071695785. info
    recommended literature
  • TOMEK, Gustav and Věra VÁVROVÁ. Řízení výroby a nákupu. 1. vyd. Praha: Grada, 2007, 378 s. ISBN 9788024714790. URL info
  • KOŠTURIAK, Ján and Zbyněk FROLÍK. Štíhlý a inovativní podnik. 1. vyd. Praha: Alfa Publishing, 2006, 237 s. ISBN 8086851389. info
  • HOROVÁ, Olga. Ochrana spotřebitele. Vyd. 2. V Praze: Oeconomica, 2004, 136 s. ISBN 8024506904. info
Teaching methods
The course has a form of seminars, where the concepts of Operations management are explained in a discussion with students. The application of instruments will be demonstrated on examples. Some concepts will be presented with help of multimedia.
Assessment methods
The course finished with a written exam. The minimal points required to pass the test is 60 per cent. Students can take the exam provided that she/he prepared two semester papers on a given topic.
Any copying, recording or leaking tests, use of unauthorized tools, aids and communication devices, or other disruptions of objectivity of exams (credit tests) will be considered non-compliance with the conditions for course completion as well as a severe violation of the study rules. Consequently, the teacher will finish the exam (credit test) by awarding grade "F" in the Information System, and the Dean will initiate disciplinary proceedings that may result in study termination.
Language of instruction
Czech
Further Comments
Study Materials
The course is taught annually.
Information about innovation of course.
This course has been innovated under the project "Inovace studia ekonomických disciplín v souladu s požadavky znalostní ekonomiky (CZ.1.07/2.2.00/28.0227)" which is cofinanced by the European Social Fond and the national budget of the Czech Republic.

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The course is also listed under the following terms Spring 2009, Autumn 2009, Autumn 2010, Autumn 2011, Autumn 2012, Autumn 2013, Autumn 2014, Autumn 2015, Autumn 2017, Autumn 2018, Autumn 2019, Autumn 2020, Autumn 2021.
  • Enrolment Statistics (Autumn 2016, recent)
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